LabCare of Community Care Physicians - Albany

"Busy, which isn't a problem, and to ignore a simple question and be rude to everybody in the lobby is kind of ridiculous."

"Inconvenient location. Receptionist couldn't be any ruder. They don't take outside scripts, so if you need blood work from outside providers as well, don't waste your time coming here. Waiting room is small and dirty. Will never return here."

"I wish I could get all my labs done at this location. The staff has been generally pleasant or at least basically courteous over the years I’ve used it, and I’ve never had a bad stick at this lab (which is more than I can say about some other labs)."

"So kind and patient! I have a needle phobia and they were so wonderful helping me deal with it. Blood draw was quick and painless. The tech was a delightful young woman who was kind and professional."

"Walked in the first thing in the morning for a blood test. The supervisor, she later says, looked very unpleasant. It isn't a Miss charming contest, but she looked upset when she asked me to state my name, birth date, year. She promptly called me in for a blood test. When I asked if she can have another sample for another test I earlier asked one of nurses there, She shouted back to me, "this is only for one test." I was merely confirming that the nurse conveyed to her for another test. She was raising her voice, telling me again again she can't because another test wasn't booked. I told her you don't have to repeat. She then accuses me for asking the same question. When I asked her name, she yells at me I am Shenan ... ( I forgot her name but I thought this was her name) and I am a supervisor. She doesn't get it. So rude. Ruined my day. People here for possibly serious illness. Another episode at Community Care. Unpleasant and unprofessional treatment on patient."