Northeast Primary Care Mineola, NY 137 Willis Avenue, Mineola, NY 11501

"I truly appreciate the high quality of care I receive every time I visit this office. Dr. Ramsaroop is amazing she ensures I understand what’s going on with me in layman terms. I would highly recommend this Practice to anyone seeking high-quality care with compassion and professionalism."

"I had wonderful experience at Northeast Primary Care , specially withDr. Sharda Ramswaroop . She is excellent Dr. She takes good care of you by listening your questions & concerns & react on it . She is very pleasant . About the staff everyone @ front desk are so pleasant & helpful .you feel it very welcoming . For lab department , everyone is very attentive , they don’t waste any time . Once you get in the office within 45 mins or in 1hr you are out with pleasant experience. There is also parking available. I will strongly recommend everyone for this office ."

"The doctor here is great but the office should be more organized. I have been coming here for 3 years and the wait time just keeps getting worse and worse. I have been waiting for an hour and 20 minutes.. and counting. They also have taken people who came after me to see the same doctor I am. I don't understand why a patient that came 10 minutes ago gets called in and sees the doctor before me when I have been waiting over an hour. Seriously considering switching to another place."

"Doctor Sharda is great, she always listen to me and shows empathy, about my issues. She makes me feel human. Also the 2 front desk girls were professionals and nice, they did take care me. thank you"

"I have been at this practice for about 5 years, and I’ve finally had enough. Though my actual doctor was really great and took time once with me, I waited over an hour to see them for over 80% of my appointments. This last time I waited an hour and a half before I was called in, and then told the doctor wouldn’t be with me for atleast another 20 minutes. I would have to wait in the room. I said goodbye. I’ve also had to call their office multiple times for them to send referrals to my specialists. I needed one just this past week, and I called 5 days before to have them send a referral to my specialist. A few days later, I showed up at my specialists office, and surprise..they never sent anything over. I had to call them back 3 times in the next 20 minutes because I was put on hold and given the run around. I almost missed my specialist appointment! Finally I spoke to someone at a call center I believe and she helped me when she heard the urgency in my voice. This is not the only time this has happened. Enough is enough! I have an appointment with a new practice in a few weeks, and I hope this new place respects their patients time and level of care more than Northeast Primary Care."