Duane Reade 401 Park Avenue South, Manhattan, New York 10016

"Tried to walk in for the flu vaccine at 1:10pm. I was nice and let an older lady go before me to pick up her prescription. When it was my turn they turned me away saying I need to come back at 2pm so they can take lunch at 130... this was at 1:15. Noone else was there inline.... They had 15 minutes to process me with noone in front or behind me. They do not put the patient first here. There are tons of other duane reade and cvs's in the area, go to a different one. I would understand if it was 1:25 or even after 1:20... but 15 minutes time to be processed is unnacceptable, especially after she saw me give up my spot in line to an older person. She was also rude and had an attitude. I possibly would not have been as upset about the time issue if she was polite... but 15 minutes, noone else was there and the rudeness... go somewhere else. I went somewhere else for the vaccine. Long line, but from the time I was at the register to the time I left was around 20 minutes. That's with 5-6 people in front of me... and people behind me...The paper work at the register took no more than 5 minutes from start to finish, before you were waiting for your turn. So I had to wait 15 minutes to get vaccinated due to people in front. Even if this pharmacy was slow with paperwork and it took 10 minutes...It would have been OK... still a couple of minutes spare.. I would have been out in 5-10 minutes as noone was there....before 1:30. She just didnt want to do it as she saw an opportinuty with no customers right before lunch break."

"We stayed at a hotel about 2 minutes away, so we used this Walgreens all week. The staff was helpful and nice. Beer situation could have been better. A lot of empty spots."

"Had to purchase a bunch of gift cards for work. Cashier was really nice and explained she had to call management to be sure the cards were all real. Management took excessively long to come to the register, which would have been OK but then chided the nice cashier for the long line that had formed, was unpleasant during the process, and did not respond when I thanked her. Cashier stayed in a good mood the whole time. The manager made the experience much more difficult than it had to be."

"I guess since i came in with bottles then they must have thought i was a homeless bum but little did they know i am not. Highly educated woman and i am pregnant. The machine was broken. They told me to wait a second waited for 15 minutes then i asked for the manager. Took 20 minutes before a young man came out there and counted my bottles. The manager never showed his or her face. The unprofessionalism is ridiculous. Ill never go back ever"

"Since everyone only posts about bad experiences, I want to share an amazing experience. I visited the pharmacy today on my half hour lunch break. The employees were extremely courteous, and went out of their way to help me. I had just spoken to my care provider about switching to the pharmacy. Even though my prescription had not been called in yet, they did everything in their power to help me. The Pharmacist (Tiffany Lam) even offered to call my doctor for me as they hadn't received the prescription. She set up a text notification for me so I would know when the prescription came in to them in case I had to go back to work. When it did come in a couple of minutes later, she took me straight to a register only to find I had left all forms of payment across the street. She was not upset, and was gracious enough to let me come right back to the register when I got payment. I have had nothing but good experiences at this Duane Reade. 5 STARS!"