Fetch Package

"My package arrived a day late and busted. One of the drinks I had ordered busted and leaked all over the box and my other product. Had I used Amazon I would’ve gotten it 24 hours earlier and most likely in better condition. I didn’t get an update on my package until the next day when it was supposed to be delivered the day before between 5 to 9. It was super stressful not knowing why my package hadn’t been delivered and they didn’t update the status of my package until 11:55 am the next day. And the only update was “your delivery time has changed..:a day later..:”Genuinely hate this service, feels like an absolute scam to get money out of people- a weird 3rd middle man for NO reason. 17 dollars a month to do a worse job in a slower amount of time than Amazon. Amazon is infinitely better and my apartment complex is ridiculous for making us pay for this “service” fetch. Literally wanted to give a chance even though the reviews and all of Reddit have some things to say about this company. Turns out Reddit was right- sketchy service-SLOW to deliver-slow to respond- Willy nilly with packages. Hate hate hate loathe entirely."

"My packages have been delivered to my neighbor’s apartment multiple times. I hate that we have to use this service to avoid going to the post office."

"Fetch will refuse packages saying IT didn't order anything but, I'm the one that pays for the service and ordered the package. Customer service is trash. Unfortunately my apt complex makes me pay for their service. However, I would rather walk my package from from Alaska to where ever I live than use Fetch again. Fetch is trash."

"Not only will this "service" lose your packages and deny ever receiving them, they will forge your signature and leave packages at your doorstep, completely voiding one little warranty you have left. Let me be clear: if any package from any courier (let's say Amazon) comes into the hands of a third-party courier (like Fetch) that completely voids any protection you have from your mail getting damaged or stolen. So if Fetch loses your mail, Amazon will do absolutely nothing. If you package arrives in a million tiny pieces, Amazon will do absolutely nothing, nor will any other retailer. Whatever you do, DO NOT GET INVOLVED WITH FETCH. This horrible company should be made illegal."

"One of their delivery employees delivered my package to a wrong apartment. I have reached out several times via email as they have no phone line for customer service and had not heard anything. Opened multiple claims and received an email from an employee saying they would look into it 5 days ago. Have not heard anything since despite following up. Not only do I have to pay for this company monthly to get items delivered but I am out the money from the items they are losing as well. If your complex is making you use them, run."