CapitalCare Developmental Pediatrics 6 Wellness Way, Latham, NY 12110

"They have been great with my grandson through the first appointment until currently. The staff is polite , the doctors listen to my concerns, have time to interact with my grandson, give advice to help with certain issues, and explain things clearly. I would definitely recommend any parent / guardian."

"Per my son’s pediatrician, I’ve called to schedule an appointment. I’ve tried calling and the phone just rings. There are no recordings stating their hours, if the staff is out to lunch or office is closed. No emails, nor hours listed on the site. I’ll update if I ever speak to anyone… Update: I was able to speak to someone and schedule an appointment, this took over two weeks of frequent calling. They now have a system that picks up with times, etc. Once I had someone on the phone, the earlier my son could be see was 9 months later… We finally went in for the appointment. The doctor was professional and seemed thorough (but I have nothing to compare this to) He spent 45 minutes with us. What I did not appreciate and would urge parents to do differently is that we (doctor and I) spoke about my son in front of my him. This negatively impacted my little one. Adult matters that are discussed, like diagnoses, should NOT be done in front of children. Once these diagnoses were presented, there were no real suggestions, or next steps offered. I had to inquire and then did get some answers. What surprised me most is that the developmental pediatrician told me he would not work with my son (because he did not diagnose him with autism). This was a surprise as on this doctor’s page it states that he works with many other diagnoses… As I left, I was told that the report would be mailed the next day. I asked for this to be emailed to me, and was told that was not an option. Two weeks later, I called inquiring about the report and explained I urgently needed it for school meetings. The report was emailed. I recently had to have more documents sent, this time the report was sent again but this time encrypted (why not the first time?) If you need comforting and warmth after hearing your child’s diagnoses, this is not the office for you! The office and this one doctor in particular had been highly recommended. We drove over an hour to be seen. Overall, this was not a good experience and I will search locally, or elsewhere to best support my son."

"We just had our son evaluated here today. I was definitely anxious coming in for this appointment, but we met with Shauna and she was WONDERFUL. I cannot say enough good things about her. She observed our son for a long time and her assessments were right in line with everything we see with him. We were impressed with how accurate her assessment was. She answered all of our questions, explained things in a kind and respectful way, and did a great job explaining her reasoning for her conclusions regarding him. We never felt rushed or talked down to, which we have experienced with other practices. I cannot say enough good things about her or our experience today."

"Both of my sons are seen by the developmental pediatricians and pediatric neurologists here and I cannot say enough good things about this office. Firstly, the administrative staff is so polite and helpful every time I call. If there are a lot of calls in queue or I don't want to wait, there is an option to leave a message and the staff are very responsive to these messages. I almost always hear back from them within the same day. Anytime I've needed additional resources for my children's schools or providers, they go above and beyond to make sure that I have whatever they need. The doctors are not only very knowledgeable, but also very patient and understanding. Dr. Malone, Dr. Chaudhari, Dr. Greenblatt and his PA, Maude Kaye, have always been extremely patient with me and listened to all of my concerns. They made sure to be very clear when they've answered my questions. They've been extremely patient with both of my children and have always made themselves available for us. I have been bringing my children here for nearly 4 years now and I would never bring them anywhere else. This office has been a blessing for my family."

"Tracey is insanely rude and unprofessional I’m suppose to bring my son there and already feel so uncomfortable with how rude Tracey is. I wasn’t aware my dr put in two referrals. So I told her my son already had an appointment and she was beyond rude. Telling me I was wrong and I was suppose to make an appointment with them. How if I didn’t know they even exist ? So rude. So much attitude. Do better. Very concerning"