Greyhound Package Express 2210 Capital Boulevard, Raleigh, NC 27604

"Second trip through here had to spend 2 hours layover. The bathroom met my needs, there was only one trashcan in the main foyer. But there were plenty of seating and charging locations for your phone or such. There is a food counter by the ticket booth that offers snacks and reheat meals and a soda fountain. There is a local city bus station conveniently just put front by the road. The staff was very helpful and informative. They work to make sure you get where you are going. It can get really busy especially if multiple busses are departing at once. The bathrooms were clean and there is free wifi."

"Facility had a great lobby and snack bar loaded with cool stuff but the bathroom was a biohazard situation, it's actually awesome if you don't need to use the restroom"

"These guys should just close up and let someone competent do it. They are terrible. Their depot's are nasty and they leave many of their customers stranded. I was stranded in Norfolk, VA. I won't use them again. The bad thing is I spent $160.00 they won't refund. Two of the legs of the trip I didn't use because they were 2 hours and 39 minutes late and didn't have buses going to Delaware."

"Attendants were nice, BUT the rest rooms were terrible. Poopie hand print on the wall and paint hanging off the ceiling. Come on Greyhound you can do better!"

"Bus driver was supposed to be change in Raleigh. We had to wait 6 hours for the driver to come. Greyhound had no alternative driver to drive the bus. All the passengers had to wait. If anyone asks in the counter for the information, they just tells that the driver who was supposed to drive that bus is on the way, coming within 20 mins or half an hour. Nothing else they can give any info about. Some of us including me had to catch a connecting bus. If we ask about that they just say that they know nothing about that. Absolutely rubbish service, didn’t expect from the most renowned bus company. Within these 6 hours they offered no accommodation or food or anything. We had to wait in very small place where were no place to sit let alone take rest/sleep at night, waiting for 6 hours. Some of us had to wait there for 6 hours for the driver to come. Reached there 4 am and left 10 am. Absolute rubbish experience. Have seen some bad days, but this is the worst day of my life."