CVS

"Best pharmacy experience. I have been going to this CVS pharmacy for years; utilizing drive thru. Recently, I went in for a flu shot to find out my insurance company had a error in the system. This pharmacy, including the head pharmacist, jumped right in to help. They spent the quality time needed to straighten out the insurance system error ensuring I could get my flu shot. I can't thank them enough for putting my health care needs as top priority. That's, 'old-school' pharmacy service. The way it should be."

"The WORST service I had ever. A young clerk probably doesn't know much about mobile pay. After several trials checking out a card, he called his manager A** for help. This guy A** wasn't helpful at all! As I saw duplicate charges for the card on my account very soon, I asked A** to provide a note just in case my payments weren't got refunded. Initially A** agreed to write the note, but he changed his face and said NO once I asked him to put his name on the note for reference. I thought he might still have concerns about the transactions, so I asked A** if he can have the clerk come to the front desk and explain the transaction problem he experienced just now. This guy A** became very rude. He yelled that I was harassing the young clerk! What !? I only asked HIM to have the clerk to clarify the transaction problem and the clerk is ~9 feet away. No wonder why this store has the lowest rate among the CVS stores nearby. Well, it is my first time to shop at this store and that is the last time."

"The absolute worst pharmacy! Extremely long wait times on the phone or in the store. Their pharmacy employees are rude, won't do anything to help the customer, and they always seem bothered if you have any questions. CVS hires the lowest quality pharmacists and it shows. Wegmans always went above and beyond. I wish I could still fill my prescriptions at Wegmans, but my insurance company recently forced me to go to CVS instead. It must be cheaper for the insurance company, but you clearly get what you pay for."

"Awful service all the time here. Never have prescriptions ready even after they text you saying they are ready. If you go inside to pick up a prescription you are ignored. Most of the employees have attitudes, and they are understaffed. And don’t even get me started on trying to stop the auto refilling. Seems as though they get paid to keep people on auto refill"

"Pharmacy was very dry and severely lacking compassion. Sandy cut my words every time I spoke. Unfortunately, it’s the only pharmacy I can use and there hours work better than Target CVS. I spoke with Kristen who didn’t seem to think Sandy’s bedside manner was faulty. Every chance I get I will let people know, go elsewhere if possible. People are sick and going through something. The last thing we want is to be treated like an inconvenience. I will be attempting to contact a district or general manager."