CountryMax - Webster

"Would be 1 star if not for the employees. Not really the fault of the employees more of the policies. My mom noticed a hermit crab out of it's shell above ground. Came in to rescue it, as I keep crabs. There's no good shells for them that they'll choose, size wise and type. And the substrate and water dishes are too shallow. An associate who was very helpful thought he was molting, if hermit crabs are molting above ground they're most likely to die as well. So not good. I believe it was manager said we couldn't buy him because he was choosing a shell. And that if he died after I brought him home they couldn't do anything. Most likely he's going to die because of this. Left my name and number if he got back in it's shell. But I'm not hopefully. I wasn't planning on returning him if ppds happens. I just wanted to reduce him I appreciate them helping and trying, but it's not a good environment for crabs, countrymax should help adjust their policies or stop supporting the hermit crab trade Thank you to Rachel though, and I didn't get the other associates name though, for helping and doing what they thought was in its best interest though."

"Great pet supplies for types of creatures. Tons of house plants and great pots for flowers. The fish and furry creatures secrion was a blast. We got a winter shovel and salt for a good price. The staff answered all our questions politely. Would recommend Country Max to anyone."

"This was my first time coming to this CountryMax location and I had a terrible experience. I bought 3 of the 2 cubic foot Coast of Maine potting soil bags. Come to find out that after they charged me, they were out of the 2 cubic foot bags. They had 1 cubic foot bags of the same product, but those were more expensive. The associate and the manager told me, after making me wait for like 10 minutes to figure out what to do, that they needed to do a return and then charge me more money. You would think in a case like this, they would just honor the price of the 2 cubic foot bags. So now I have to wait until the refund goes through to get my money back and I have no potting soil. Safe to say I will never be coming back here. Went to Bristols and got a way better deal on better potting soil."

"Very nice store, the employees were great."

"This store has a variety of supplies not only for your lawn and garden but also they have all you need for your pets. I really enjoy my is store browsing and came away with some great deals."