PetsHotel Henrietta
About the Business
PetsHotel Henrietta is a premier pet boarding and daycare facility located at 790 Jefferson Road in Rochester, New York. Our state-of-the-art facility offers a safe and comfortable environment for your furry friends to stay while you're away. With spacious accommodations, attentive staff, and plenty of activities to keep your pets entertained, PetsHotel Henrietta is the perfect home away from home for your beloved pets. Whether you need overnight boarding, daycare services, or grooming options, we have everything your pet needs to feel happy and loved. Book your pet's stay with PetsHotel Henrietta today and have peace of mind knowing they are in good hands.
Location & Phone number
790 Jefferson Rd #200, Rochester, NY 14623, United States
Hours open
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM
Sunday:
8:00 AM - 6:00 PM
Reviews
"We tried to take our two puppies here when we went on our trip. The workers are not trained properly and our dogs are fearful and need some TLC. They were unreasonable with any reasonable accommodations we would request, and rude with answers not explaining why, just because. We didn’t even get them through the doors. Be cautious."
"A dog had to have their leg amputated after staying here. BEWARE!!!!"
"Took our dog here as a back up plan. They were able to accommodate our dog with a short notice, legit life saver! He did great! We will be bringing him back!"
"After using their services for about a week I can confirm that they do good work. There are little things that I am sure some patrons might get more annoyed at than myself and I'd argue that their price point is rather high, but overall they earned a strong 4 star in my book."
"Me and my cat where refused service because the rude girl behind the counter thought she was being mean. They put almost no effort into coaxing her out of the carrier. I was due for flight and almost missed it while I scrambled to make other arrangements. When I spoke to the manager named Vicky, she offered no apologies . She offered me no apology at all. Which a manager as unprofessional as Vicky, it doesn’t surprise me that the first girl was rude. These people appear to not know how to care for cats. Don’t go here"
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