Premier Body Sculpting & Esthetics 747 North Broadway, North Massapequa, NY 11758

"doctor is good , billing sucks, supposed to be participating in insurance, but I get a bill from Quest 6 months in a row, Aetna blames Drs office for wrong codes, Drs office billing blames Aetna, so I get stuck with a bill due to this incompetency. Do yourself a favor and stay away from this nightmare"

"Dr. Fradella gave me the 6 pack abs I wanted all my life. I can now wear a Bikini with the best of them and I am turning 65 this September. What can I say but WOW"

"Unprofessional. Never answered my calls but when I call on my father’s phone, they answered immediately. I just recently made an appointment after days of calling. They JUST called me saying they don’t accept my insurance. Maybe check that before making my appointment?? My whole process with this gyno was just a disappointment and in the end, irrelevant. Go to a different area that will treat you better because they treated me ( a college student) horribly and rudely. I would give zero stars if i could."

"Dr. Fradella is kind and thorough and the staff at her office seem like nice people, but the practice seems wholly unequipped to handle the most basic of issues without severely dropping the ball and failing to communicate. I was very clear in my encounter with the office what I was there for and what my needs were and I was told that her office would do their best to get me on a medication that I lost coverage for due to the pandemic. I don't know if it is disorganization, failure to communicate, or overwhelm, but it's been a month now with no proactive communication from the office, no requests for additional information, not even, "we tried this and it didn't work, why don't you see what your other options are". Any time I call, I am sent to voicemail. I have been told inconsistent things when I do get through (one receptionist informed me that a fax from the pharmacy had not been received by their office, while another receptionist said that she sees the fax in my chart). I recognize that I came to the office as a new patient, but there has been no attempts to coordinate my medical records and their communication issues are so exhausting that I do not want to bother roping my former gynecologist office into it. I had already spent an afternoon playing phone tag between her office and the pharmacy to see if faxes were being sent and received. In my experience with doctors throughout my life, I have never experienced the communication issues I have experienced here. The last straw for me is that my insurance company told me that they informed the receptionist of the availability of a "peer to peer" appeal and the insurance company has called the office repeatedly to no avail. Even if this appeal fails, then the manufacturer can see that I've exhausted all appeals and can put me on a financial assistance program (but they can't until the doctor finishes this appeal process). I wish that I would at least be given a straight answer, even if it is to say that they can't help me so I don't waste any more time."

"My entire journey with Dr. Fradella was great! In my consult she answered all of my questions and addressed all of my concerns. Then on the day of the procedure I was nervous but she was attentive and comforting. She was very thorough and she took her time making sure she was happy with the results. I love doctors who strive for perfection. Also, her office is well organized. I was given handouts for both pre and post procedure instructions. The procedure was also less painful than expected. On her post-procedure instructions, she provides her cell number in case of emergency which is also a nice gesture. As for the results I can see a big difference already and I am not even close to my final look. Lastly, prepare to see her a few times post your procedure. She will not just treat you and forget about you. She wants to follow up with you to answer any of your questions and make sure you are recovering nicely."