Garden OB/GYN Vaccine Center | Lake Success

"They are never ever on time. Having appointments is an absolute waste of time because you always end up waiting hours."

"I had an appointment yesterday at 5:45 to take blood for an upcoming procedure. Karina Agard was the nurse who was supposed to take my blood. The first thing she does, which was a little shocking, was the other nurse was helping escort patients from the waiting room to bring them in. Karina screams my name from across the office, and doesn’t bother to walk over to the waiting room. I walk over to her and she goes “Gabrielle?” With a hint of attitude in her tone. I respond, “yes!” and she doesn’t respond, just turns and starts walking to the room in which they take blood. She says, “put your stuff down”, and I proceed to put it down on the red chair next to my seat. She goes, “No. Hang it over here.” and points to a small area where i guess i should have hung my jacket. I move my jacket over to the hook and proceed to wait for her, but all she does is stare at me, for at least one minute. I respond, “do you need me to move my bag as well?” VERY politely and she goes, “well i’m going to need to get to the computer SOMEHOW” with IMMENSE attitude. i was so shocked by this response I couldn’t help but almost chuckle. She then goes “What blood work do I have to do for you.”, with sass in her tone. I said “I have no idea” because I genuinely don’t even know what she meant by that question, nor why she made it seem like she was burdened with the task of doing her job. She goes “you are going to need to wait because now I need to ask a doctor” and I go “Well I’m going to have a procedure on Thursday.” and she responds with an AUDIBLE groan. I go “Does that answer your question?” she responds “ummmm.. YEAH.” I tell her “is it possible to see another nurse? I’m already anxious to take blood and eventually get a procedure and I don’t want to have this extra sass and attitude adding to my stress.” She then drops everything she was going to use to take my blood back into the cabinet, startling me, and goes, “fine but now you wait longer”. and continues to walk out on me, not giving me any sort of ETA, or any assistance. I cannot believe the level of disrespect and lack of professionalism. I am now frightened to do a procedure in an office that she is in because she does not have any competency, is extraordinary rude, and acted like she wanted the absolute worst of me. No one else I’ve ever dealt with at GARDEN has given me a reason to question the practice, everyone else is quite polite and professional."

"Horrible find an alternative"

"Been here for 2 hours for a regular checkup... still waiting for the dr. 50 mins in the waiting area... so far more than an hour inside the exam room. Btw my appt was 2 hours ago..... i hope to get out of here soon"

"Longest wait times I have ever experienced. 3 hour wait (so far) & only response you get is... well there's only one person working."