Capital District YMCA - Schenectady Branch 433 State Street, Schenectady, NY 12305

"Tiny , expensive, and trash operation hours . That's really it lol"

"LOCAL GEM! This gym is located in Center City next to the CVS and across from Proctors theatre. In fact, with new hours post-COVID, one can come in and work out and use the sauna, steam room, or play basketball as early as 5:30 am - woo-hoo! From a work perspective - they are one of the kindest 501C3s and inclusive organizations around. They thrive on kindness, serving their employees, AND their community. What a rare find! The many programs for children, adults, and seniors are astounding and it's neat to see what is offered not only day to day but month to month. COME. ON. IN. There is something for everyone."

"So been going to this place since February and I have had such highs and really bad lows at this YMCA. I would say my main issue has been staff and lack of professionalism and courtesy at times, not to mention being thoughtful. There are some that really strive for amazing customer service there but others really could care less. My last two experiences at the Y have had me questioning the training that staff receive. I was really badly hurt during a class one evening that took me out of the gym for 2 weeks, in that whole time away the instructor who has my contact information never once reached out to see if I was okay or how I was doing, that really made me wonder if I was just another number there, not a valued customer; but then you have the Zumba instructors like Elaine that care about her class both inside and outside of the classroom. Her class has been so amazing and challenging and fun. She doesn't have an attitude , does take suggestions and sometimes criticisms seriously; but all and all cares. The Y is very clean ... locker rooms and workout areas. The prices of classes are great. I just wish the professionalism and customer service of all staff could be bumped up so much more."

"Modern clean facility with a fantastic staff. The group exercise classes are diverse (Spin, Yoga, Zumba, etc), motivating, and fun. The pool and aquatics program is located at the Sch High School. The Schenectady Y is also focused on supporting the community through Youth Development and Social Responsibility."

"Lifting equipment is in good shape but there isn't much of it -- one power rack, for instance. The people who work there are nice enough, but perhaps too nice; they won't confront the gym hogs, so good luck if someone's on the machine you need for an hour."