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Canaltown Mental Health Counseling, PLLC
13 Water Street, Brockport, New York, United States
About the Canaltown Mental Health Counseling, PLLC
Canaltown Mental Health Counseling, PLLC is a professional mental health counseling institution located at 13 Water Street in Brockport, New York, United States. Our dedicated team of licensed therapists provides a wide range of counseling services to help individuals facing various mental health challenges. We offer a safe and supportive environment for clients to explore their thoughts and feelings, develop coping skills, and work towards personal growth and healing. Whether you are struggling with anxiety, depression, trauma, or other mental health issues, our compassionate therapists are here to help you on your journey to wellness. Contact us today to schedule an appointment and take the first step towards a healthier mind and a happier life.
Photos of Canaltown Mental Health Counseling, PLLC
13 Water St Suite 3, Brockport, NY 14420, United States
Opening hours of Canaltown Mental Health Counseling, PLLC
Monday:
13:00 - 21:00
Tuesday:
12:00 - 21:00
Wednesday:
14:00 - 21:00
Thursday:
13:00 - 21:00
Friday:
14:00 - 20:00
Saturday:
Day off
Sunday:
Day off
Reviews of Canaltown Mental Health Counseling, PLLC
"Met with Samantha twice we had to reschedule an appointment I texted her and left voicemails and never add a response back. I think anybody doing this kind of work in this field with emotional and mental health should not be ghosting people very unprofessional."
"Please allow me to start by saying, I do not leave these types of negative reviews. This will be my first one in fact. As a family desperate to seek counseling for their child in need, I spoke with relief to Samantha about starting services with her. She took down information and we scheduled a first visit. The days before that visit she asked that I call to confirm. I left several voicemails the three business days leading up to our appointment with no return calls. I also never received the new patient paperwork via email as we had discussed. Hoping there was some misunderstanding, my family showed up for our appointment. We waited 35 minutes (to be sure I didn't have the wrong time) and called the other 2 phone numbers listed for the practice. It has been two weeks since the incident, and I NEVER received so much as a single call back or response for explanation. In these times where acquiring a pediatric therapist can be so challenging to begin with, we lost FOUR WEEKS of searching for someone who would actually keep in contact and help our son. To say I am frustrated and disappointed is an understatement. This was seriously unprofessional conduct."
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