Advanced Center for Psychotherapy

"If zero stars were an option, I'd choose that. I called this office and someone picked up and transferred the call immediately to someone who did not pick up the phone. The call was ended and when I called back someone hung up almost instantly. On the third call back they just let the phone ring with no answer. The other reviewers are right. These people lack professionalism and morals."

"I missed my call from my psychiatrist yesterday, tried calling today the receptionist and was hung up on 3x’s they just picked up and hung up! I need my medications and the only way to contact my psychiatrist is to go through the receptionist! I don’t even have her xtension! She was away and had someone else and wasn’t sure when she’ll b back so don’t know if it was my psychiatrist cause I wasn’t left a message on my cellphone nor was I called at home!!! This was not the 1st. Time this happened! Enough is enough! I found out the psychiatrist called cause I got a text message saying “Thank you for choosing Jamaica Estates in getting a feedback! I texted back I didn’t speak to anyone and then going back it said Thank you I’m done! These r people’s lives not to ignore it! cause the receptionist don’t feel like picking up and doing their job! If it’s ignored it’s something waiting to happen and then it’s to late and then say “should’ve, could’ve and would’ve if paid attention to the reviews! Y wait until something happens? Ur patients need ur help this is something serious and especially with people that don’t get help and a lot of mental issues that is getting dangerous and being ignored “Go Figure!” Fire whoever and or train them that we r patients and seeking help and what r the consequences when u ignore patients calling their therapist or psychiatrist or whomever!! This could b a life or death situation!!! I’m thinking for all patients! Hire someone who is dedicated to their job and and knows the consequences and willing to care for the patients! “JUST SAYING!” BTW I have proof, time, date etc. that I called and was hung up on 3x’s!!!!"

"Posting for someone else, since apparently this entire buisness is whack. Had to wait WEEKS after the initial call to be spoken to for intake, then left again for another two weeks before being matched to a therapist and psychiatrist. Then the psychiatrist leaves. Then the therapist leaves. Then the new psychiatrist leaves and sends the needed medication to the WRONG STATE. Would give 0 stars if possible"

"Not bad place for talk therapy. If you work with them, they work with you, too. Been having the same counselor for over 2 years now and making progress. The doctors are competent. Recommend coming here for long-term care & maintenance of mental health, for sake of showing the system you did not abandon your care. Once you are in the mental care system, you are in it for life."

"I’m dealing with the worse time of my life. I’ve finally found a therapist who really understands me as well as I understand her. Amanda Smith is a heart of gold. She’s very well spoken and encouraging. I appreciate her giving me the time to break down information I needed to hear. She gives me hope. Our world needs more individuals like her. I look forward to our next session. Anyone that’s looking for a therapist that’s caring, respectful, understanding, and sincere will not be disappointed with Amanda Smith."