New Life Obstetrics and Gynecology (OBGYN) - Bay Ridge 6700 3rd Avenue, Brooklyn, New York 11220,

"The service is terrible from the workers, you call them and they respond aggressively, rudely and they hang up on you, I need to solve a payment problem for a bill of 1350.00 dollars but I can't since I don't know who can help me there, now I would have to go directly to the office and see supposedly solving this payment problem from two years ago, and I did visit that place with my insurance, but I think that because of the attitude that the customer service girls have, they did not do the job well since it is always like that in that place and that was the reason why I had to change doctors, but now after two years I have had this problem, and without having a way to solve this problem I do not recommend this place because of the staff that works there."

"Dr. Lisa Eng is the best! She is a straight shooter who always puts you at ease and takes the time to not just examine you but listen to you. I've been to both offices and the staff is just as great as Dr.Eng"

"One of my friends recommended Dr. Lisa Eng and I think she was amazing! Had my first appointment today. All together it took me no longer than an hour. I've been to several different gynecologist in Brooklyn and she is by far the best. She listens and makes you feel very comfortable. The staff was also very friendly. Overall great experience. I would recommend her to anyone looking a knowledgeable friendly gynecologist!"

"Terrible experience; I was not willing to blindly follow their orders (I always ask "why", they didn't like that) so they kicked me out at 28 weeks pregnant. If you live in NYC, then you know that it is quite literally impossible to find an OB/Gyn who will take you as a patient after the 20 week mark. They endangered my health and the health of the unborn baby because they did not want to deal a patient who wanted to know the reasons behind their unreasonable demands and policies. I ended up having to receive the rest of my prenatal care at a Long Island practice; out of the 47 doctors I contacted in Manhattan and Brooklyn, exactly zero would accept a patient past 20 weeks (I didn't even have a chance to be a difficult patient with them!) They left me with no medical care options (under an hour away) during my final trimester, they pulled out nearly every bully-technique in their arsenal to get me to do what they wanted, including telling me "you are literally killing your baby if you..." don't do what we want. (Spoiler alert, my baby is fine and they were just using terror-tactic hyperbole). I know that bullying is the standard go-to for NYC docs, but these folks *really* took it up a notch. Definitely do not go here unless you are happy blindly following any and all doctors orders (even when they cite studies incorrectly, provide out of date medical community recommendations, or flat out inaccurate statistics). Oh, they also flip out if you won't see their recommended specialist(s) and instead want to use your own. This is the same review that I left for the office's 59th Street location, as it was a practice-wide experience. Additionally at the 59th Street location, you have to suffer a miserable waiting room and an apparently first-come-first-served policy, regardless of when appointments are scheduled. The 59th St location feels completely out of date and quite dirty, whereas at least the Bay Ridge location is clean and modern."