West Derm Center 2426 Eastchester Road, The Bronx, NY 10469

"DON’T GO HERE. Big waste of time. They make you wait 30+ minutes after your appointment even if you come in early. And they can’t even schedule appointments right. I’m changing my clinic. I came in early today for my appointment and waited 30+ minutes past my appointment time. I had to get up and tell them it’s past my appointment time. It gets better - they told me that the doctor is on lunch because he took a late lunch break and I’ll be the first one they call (thanks for keeping your patients updated lol). So after waiting even more they finally call me. Here’s the best part: I get into the waiting room and the nurse asked me if they told me that my doctor isn’t in today. So they scheduled my appt with another doctor and didn’t tell me anything until after I wasted my day going there. And they wasted my time in the waiting room. I got NOTHING. ZERO stars."

"I'm not sure if they're understaffed or have an issue with scheduling but there's no reason to wait over an hour for a simple consultation. Appointment was at 3pm, I called ahead and asked if I could come in earlier to be seen and was told I could, was seated in the clinic at 2:30, wasn't in an exam room until 3:30pm, 4pm and I still haven't seen the doctor. I politely asked for a refund to which the front desk was nice enough to oblige. I will never come back to this office again, the staff was good but waiting over an hour for a Dermatologist is unheard of to me."

"Would not recommend this doctor. He was extremely late. Visit lasted 5 min Did not sense genuine concern for my condition. The ladies tried communicating my concern and he took other patients ahead of addressing my concern. Go somewhere else where they respect your time and are sensitive to your condition. Completely unacceptable what I experienced the other day. Would never go back."

"This office has the most rude staff over there. Beside the extended waiting times, it is almost impossible to schedule an appointment. My treatment was interrupted in the middle when was supposed to last three months and after 1000 calls i was able to schedule an appointment, finally when i was there they didnt accept my referral. I was told in every call that the doctor has a note but never received a call. Never stepping foot there again"

"I have been a patient at West Derm for two years now, and Dr. Henry Yu has been an absolute pleasure to work with. From acne, to hyperhidrosis and everything in between- he’s helped me manage- or completely relieve- my dermatological issues. He is professional, works efficiently and has great bedside manner. He takes the time to listen to my concerns attentively- and shows genuine interest in my improvement. I’ve already referred my mother, sister and niece to his office. I highly recommend him as a dermatologist! ⭐️⭐️⭐️⭐️⭐️ The clinic is very organized and hygienic. The wait time is usually no more than 15 minutes (especially if you book an early morning appointment). And I’ve never had any issues with getting prescriptions (re)filled. Before setting up your first appointment, call ahead to ensure your insurance is accepted! There’s a Dunkin’ Donuts across the street if you need a cup of coffee- and a Rite Aid Pharmacy downstairs if you need to kill time before an appointment."