Family Medicine of Carthage

"I have never found a more caring and understanding nurse practitioner.. Mika Tobias is amazing. I have had many doctors in my life and also many health issues that all my doctors before couldn’t figure out what was wrong and my nurse (Mika) has been so patient with me and has figured out numerous problems because she took the time to research and test me. She is not only my nurse practitioner but she has TRUELY become family to me. I’ve never been more grateful for someone. It makes a Hugh difference when your doctor Takes time with you… best doctors office ever!!!!!"

"I was told by people that this place was great, and it was at first. But my last few encounters have been so unpleasant. First of all, they lost all my paperwork and I had to refill everything out. Then I literally have to stand there and wait a few minutes so they can finish gossiping and it shouldn't be like that. And they apparently think their glass windows are soundproof, and the things that are being said are something I shouldn't be hearing, it's very unprofessional. Then theres this checkout lady (I think her name is Pam) who was given orders to put in a lab report for me and started to question why my doctor wouldh order that, as if it's any of her business. She said she would have to "talk to him about that". They've been rude over the phone, as if my needs are unimportant. I'm not sure why they've been acting like this. They should be thankful they can even still go to work. On a side note, dr. Manion has been very helpful and I have no problems with him."

"I am very disappointed in this office. I booked my child an appointment for his wellness check and 4 month vaccinations 6 weeks in advance. Upon booking the appointment I SPECIFICALLY asked if they could give him all the shots he needed that day and I was told “Yes, absolutely!” I had my child’s previous provider fax over all his medical records (including his vaccinations) so that they had them and knew exactly what he needed. I double checked with this office and made sure his records were received. The day of the appointment my son only received TWO out of the SIX shots he needed because they didn’t have the rest. Apparently somebody “forgot” to order them. They had plenty of time (six weeks) to be ordered before the day of his appointment, but they were negligent to my child’s needs. They told me I can call public health. (Public health could not get us in because they are booked for weeks) I was told to come back here in a week or two and they’ll have to order the vaccines that they should have had on hand in the first place. This whole situation was extremely unprofessional. I do not recommend them for pediatric needs."

"I have taken my daughter there since she was born. I love the staff and Dr.s. My daughter is not a folder or chart there they know her by name. For me that's a big deal. They have always been great.....because they are great people!"