Conner Troop Medical Clinic P10506 Euphrates River Valley Road, Fort Drum, NY 13602

"Never answer the phones, change appointment dates when they feel like it without prior communication, and close your appointment within 5 min of it starting (regardless of if they changed it without contacting you)."

"Got here early in the morning, and have been waiting for over an hour to be seen even after bringing it to the staff’s attention that I’ve been waiting for a long time. To make it worse, people that are just coming in or have only been waiting for about five minutes have been called before me consistently. I literally only need 4 medications, and was brought here from sick call. All the staff can tell me is that walk ins are being selected at random. Might as well be as bad as Samaritan with the wait times. This is just plain ridiculous."

"Mean personal on power trip. Need some communication and customer service training. Also suck with appointment management"

"The absolute worst they say health care is free but they forgot to put in the fine print how much hell you have to go through to get it"

"Horrible. Took us all day to get a simple prescription for antibiotics. When we got to the pharmacy... The clinic had never sent them the prescription. Now everyone is closed and can't get it until next week. Wasted our time and ruined our weekend! Kind of place that makes you hate people. Avoid!"