CMH Rapid Care

"They did not carry my insurance when I needed a lyme test, strange for an urgent care facility. When my wife went, the (male) PA was uncommunicative and did not tell her that the medicine he was prescribing was a shot-in-the-dark, and that they would have more info from lab results in coming days. The eventual results showed that her infection was mild, would clear up on its own, and that the medication she had been taking (with uncomfortable side-effects) was completely ineffective in this case. Communication is a significant aspect of health care, and a total fail in my wife’s case. If he had explained to her what was known and unknown, she would have made other decisions."

"I had a wonderful experience at the rapid care...they young women at the desk was courteous and took all my info. The nurse wrote down how I was feeling....a heavy cough,stuffy nose, coughing hurting my ribs. She took vitals and gave me a covid test. The doctor came in we went through my symptoms, some medical issues he should know about...doctor looked a throat,felt glands listened to lungs. Once he told me I didn't have covid he talked about an upper respiratory infection and what and why he is prescribing them. I left to pick up meds with a sheet for follow up. Considering this was not my doctor and he didn't know me it was a professional experience."

"Never have been a fan of CMH practices, however needed to see a doctor quick. The staff were just talking the whole damn time. They just prescribed me an antibiotic without even listening or looking at me. Your better off taking the time to drive to Great Barrington. 100x better than this urgent care."

"This place says that they take insurance, and all we needed to pay was our co-pay. My husband an I are fully insured and paid our co-pay. And yet, now we are getting endless bills from this place, spending hours on the phone with their billing department and our insurance. I was in the office for all of 5 minutes. They charged over $300.00 for the visit. Even though I live right in town I will never here again."