Banter by Piercing Pagoda

"Got my son and my ear pierced from them. It healed and then both of them got really infected to the point I want to my tattoo person and they said take it out and they said the earring was silver plated when we paid for white gold."

"Got my 2 month old ears pierced at the one in front of footlocker and they were amazing she gave little fuss and they were super nice and patient looks so good!"

"Got my early mother's day gift from here today. Very pleased with the sales ladies. They were exceptionally sweet."

"I got two helix (cartilage) piercings done here a few years ago. I had them for 9 months, they got severely infected and swollen and always hurt. I cleaned them all the time and they never got better and I ended up taking them out, I still have scar tissue where they were today, 2 years later. Don’t go here or anywhere with piercing guns for anything more than an ear lobe piercing, even then be careful. They don’t sterilize properly at all. Never did. Also for gods sake don’t pierce your infant’s ears, it’s abusive and they can get infected and the guns put the earrings in too tight."

"Piercing Pagoda in Destiny USA is garbage. Biggest rip off ever. You pay in cash and buy a warranty...you should be able to return the jewelry (within THEIR 90 day policy) and get YOUR cash back. But instead you get treated like scum and told they can't give you cash and you have to wait for a check in the mail. Worst policy ever. ABSOLUTE WORST manager I've ever dealt with. I will be filing a complaint with the BBB. By the way...their crap jewelry tarnished within 6 days of purchase. A warranty was purchased and we were specifically told it would NOT tarnish by the uneducated employee who only wanted the sale. If you know anyone who works for them, runs it, or owns a franchise...you can feel free to forward this to them because it will be added to EVERY review site I can find. The only reason I even gave it one star is because the employees were trying their hardest to help. Unfortunately the manager and the policy made that impossible. Disgusted."