Montefiore Medical Park at Eastchester 1695 Eastchester Road, The Bronx, NY 10461

"Never answer the phone or call you back. Been waiting for months to get a GYN apt and was told months ago I’m on a wait list. They only take you quickly if you’re pregnant. I told them I was having pain and no calls back or emails. I’m disappointed because I’ve been coming here for years."

"Once I received a positive pregnancy test I called to schedule an appointment with an OBGYN. Even after the receptionist asking me “when was my first day of my last menstrual”, she still managed to scheduled me to early for the doctors to confirm my pregnancy which forced me to have to reschedule my appointment. The early pregnancy division doctor stated during my wait time for my next appointment if I had any concerns regarding my pregnancy to call and request to speak to a nurse. Eventually I did end up having some concerns and was told by the front desk that a nurse couldn’t return my call because I wasn’t a patient of theirs eventhough I was scheduled for a follow up appointment and actually seen a doctor prior to my upcoming visit. During my second visit the doctor was able to confirm my pregnancy as well as my due date. For my next appointment with an actual OBGYN “Dr. Sravanthi Gutta”, requested a nurse in the early pregnancy division department call me the day before my appointment to tell me my appointment had to be canceled because they never confirmed I was pregnant. Well come to find out Dr.Gutta was wrong and didn’t read all the notes in my chart before having the nurses call me trying to cancel my appointment. After noticing the OBGYN Dr.Gutta’s mistake they told me to still come in for my appointment. Hours goes by after calling me 8am with incorrect information. I received another call later in the afternoon stating Dr.Gutta is now calling out sick for the day of my appointment and it has to be reschedule. I feel this OBGYN doctor is very unprofessional as well as unreliable. Instead of trying to find fault in her fellow colleagues as well as in my paperwork without reading all the notes in my chart thoroughly she should’ve called out sick from the beginning instead of having the nurses call me with incorrect information stating my baby heartbeat wasn’t detected knowing I’m going on three months pregnant which can be very traumatizing for any expecting mother."

"I agree the staff can be rude, I had the pleasure of an employee named Johanna Delgado, who was very helpful her altruistic attitude is amazing. She should be an example for all employees present and future employees. She should be training others how to respect and help you out, not cancelling patients and making you sicker. I would have given only a 1 Thanks again Ms Delgado"

"Worse facility to go to for prenatal care, the staff is slow, the doctors are slow. I sat for two hours waiting to be seen for every visit. As a pregnant woman I don’t think it’s reasonable to have me sit for two hours just to have a brief 10 minute interaction with an OBGYN. I had to change my OBGYN six months pregnant just to avoid waiting that long ever again. There is no reason why I should be early to my appointment and still have to wait two hours to be seen."

"0 STARS! Their front desk/admin team is horrible. You can never get through on the phones. And they have an online system where you can ask questions or schedule appointment. What a pointless system! I am 8 months pregnant and have not seen my doctor is over 4 months because I can't get a hold of anyone to schedule an appointment. Can't say much about the doctors since I only ever had one doctor visit."