Calvary Hospital 1740 Eastchester Road, The Bronx, New York 10461,

"The last word I heard my mom say was "ow" at the hands of the staff "cleaning" her in the last days of her life. She was heavily sedated so couldn't communicate with loved ones, but somehow could still voice her displeasure in the heinous treatment of the staff here. There are a couple of staff members who really go above and beyond, but sadly the VAST majority of doctors. nurses and aides in this true death factory could care less about you or your loved one. If you are researching where to send your loved one, I implore you to look elsewhere. We chose this facility as my mom had extensive medical needs that were not able to be taken care of at home. It is a disgraceful facility with too many doctors that hardly pay attention to the patient. We had advanced my mother's medication and then upon arrival I carefully went through it all with the first Doctor assigned, somehow three hours later when it came time for her evening dosages they had nothing for her. Our next Doctor proceeded to take her off of her life-sustaining medication fully and at once, with no care for the tremendous amount of pain and anxiety she expressed.  After those two experiences, it took me a full week to get a Doctor assigned to her care that would, to quote our social worker, "answer our questions". That should be the basic level of care provided by a medical professional, not something you need to go out of your way to receive. Even when my mother was no longer mentally present I felt that I needed to be at the facility at her bedside from sun up to sun down to make sure that she was receiving appropriate care from Doctors, Nurses and Aides alike. The food was inedible, the staff is overworked and often cruel to family members, the social work team provides extremely limited resources and recourse, the doctors are embarrassingly inconsistent and the level of respect given to dying patients is a far-cry from what their website would suggest."

"I did not want to put any stars on this horrific hospital but in order to post I had to choose st least one star to get my message posted. My father passed away at Calvary nearly 3 years ago and it’s taken me this long to come to terms with the absolute regret I have letting him die in that death mill. And that is all it is when you are deemed “terminal”. From the moment he was admitted, the staff treated him , and me , like a number. The doctors were MIA . We never even had any updates on his condition or meetings with physicians . And as my father was clearly admitted as a terminal patient , I was “greeted” in the office by a woman who was so nasty saying “ I have been trying to get in touch with you to get this paperwork signed,” , in a visible, annoyed manner. Not “I am so sorry for what you are going through” .. just “sign here . Your father is completely covered by his insurance.” Of course he was complete covered. This is the bread and butter of this place . Admit the patients, and then slowly but surely crank up the morphine . My father was admitted a clear thinking , cognizant man and within ten days was a vegetable so knocked out on narcotics it’s a wonder he lasted that long . I would show up each day and of course he would be asleep (knocked out on meds) and his food tray would be sitting next to him. Obviously no one was making sure the man was eating or drinking. Oh , and while your loved one lays dying in one of the rooms that are in circular proportion around the nurses station, the staff is chumming it up and high firing and laughing and clearly enjoying all the donuts and trays of food brought in by patients’ generous & grateful families. It was all truly “lovely” to see. The lack of compassion, care, and honor was truly despicable. And then when I finally got the dreaded phone call telling me that my father had passed, I was told I was not allowed to come and see him before his body was transferred out of the room . So my dear father died alone being taken care of by the rudest nurse I had ever encountered when I left him an hour earlier. And I was not permitted to say goodbye. By the time I saw my father in the casket at the funeral home I could finally see the weight loss and dehydration that occurred during his ten day “stay”. It was alarming and shocking to see how a six foot three , large man had wasted away to nothing in such a short period of time. And they say it’s a Catholic hospital ? There was no priest to be found. I had requested last rights for my father who was a man of devout faith , and to this day I do not know whether he received that sacrament. The irony is that my father was a television news editor at a major news network, who worked alongside one of the “celebrities “ who has endorsed and praised Calvary. But know this. If you are NOT a celebrity or person of importance in the eyes of the staff and management, you are not seen or heard in this place . I implore you to find a better hospice choice for your loved one . Your loved one deserves better . I know my father did. God bless."

"when our mom was last hospitalized a month ago, we were advised that it was time to call in Hospice, since Mom was terminal and wanted to be at home. We were optimistic that Calgary would give us an aide 20hrs per week, the nurses who come at least 2x per week would report to the doctor and advise us on what to do as each day presents new challenges AND all of meds that she needs to remain comfortable would be prescribed and delivered to her home. No one calls us back, meds not prescribe and we went a week and no one showed up. What a disappointment! What do we do now? Help"

"I’ve been hospitalized for the past two years and Calvary hospital by far is one of the best I’ve been in. The nurses Rey, Nadia, Duette and all nurses I didn’t name are amazing. There communication skills and compassion, is what makes them exceptional. The empathy, and the way they anticipate to fulfill my needs are excellent. The way they listen to me with there kind hearted attitude is wonderful. They also have Tech that help these nurses. Hyacinth Fiona and many more Tech that help bathe us feed us, change our leanings clean our accidents they even check up on us Hyacinth does it all the time and Fiona, when they come to work they come to my room to see if I’m OK and if I need anything even if they work on the opposite side they still manage to come to my side to see how I’m doing I’m telling you Calvary hospital is the best hospital I’ve been in and that’s why my wounds that I thought would never close are finally healing.The wounds are closing and it’s all because of this hospital the nurses and techs and the fantastic job they did caring for me in this place that’s filled with light thank you all for taking such good care of me"