Shivas Gilotra, FNP-C

"Waste of time, couldn't find any help here. They just run you through and keep having you come back so they can get more of your money."

"excellent care. knowledgeable and thorough doctors and staff."

"Went there in January, at suggestion of co-workers. Several patients waiting but I was seen by a doctor within 15 minutes. I wasn't even done with the paperwork! Had a thorough examination with a prescription that knocked out my illness. They didn't charge me until they submitted bill to my insurance. Got the bill a few weeks later and it was only $20.00. Less than a co payment to most doctors offices. I highly recommend. Will definitely return next time I am sick."

"Avoid this place at all costs! Don't waste your time or risk your privacy being compromised. Incompetent and unprofessional staff, at least on the weekends. Waited for close to an hour for the so called "doctor" to finally see me and that was only after I got up to "use the bathroom" in an attempt to remind them I was still waiting. The worst part was that there wasn't any other patient in the building, which made the long wait peculiar. Upon being "greeted" (more liked stalked) by 2 women outside the bathroom door, one followed me back to my room with minimal interaction. I'm not even sure if she introduced herself. No name tag or anything. After finally realizing she was supposed to be the "doctor" and going through the absolute worst patient interview, I was prescribed medicine that was weaker than the medicine I told them I had already been taking. By the time we were done with the consultation, I felt worse about my situation. I felt that the staff didn't take me seriously and that there was something peculiar about the entire setup. My thoughts were solidified when I went to have the prescription filled. My pharmacist literally couldn't read the letters that this so called doctor wrote. It was terribly illegible. Everything up to the doctor's name was hard if not impossible to make out. I ended up having to wait almost two days for the pharmacist to track down some kind of doctor (a completely different one) to try to make sense of the prescription. When we tried calling them initially they told us the "doctor" I saw wasn't working on Monday and that they didn't have a contact number for her outside of the office! What kind of doctor can't be contacted outside of the office. What if I were to overdose on the prescription she prescribed and the emergency room needed to soak to her? I digress. We finally got a new person on the phone who claimed to be the doctor on duty and even after describing the prescription to him, he even admitted that it sounded false. He reauthorized an even weaker amount of pain killers over the phone and I had those filled although I could've gotten the exact same thing over the counter without the hassle or the insurance bill. Long story short, I'm not even sure if I was seen by a real, licensed physician/PA. I feel like my privacy and my dignity was compromised and I'd absolutely never suggest "The family doctor" to anyone with sincere medical concerns. There's differently something fishy going on here. Possibly fake or unauthorized medical professionals. DO NOT WASTE YOUR TIME OR YOUR ENERGY PATRONIZING THIS PLACE!"

"As other reviews said, Dr. Withrow is nice, but never around. The place is staffed by PAs (not doctors). Their top PA, also reasonably nice, completely messed up my physical and failed to diagnose a disease that could have easily killed me. I had to beg her to give me a formal diagnostic test after spelling out all of the symptoms for her, because she claimed ignorance (although this condition is mentioned in all medical textbooks). Their haphazard approach to care nearly cost me severely multiple times. Altogether, I would give them 2 or even 3 stars, but since moving to NYC seven months ago I have been trying to reach them to transfer my medical records. I literally cannot continue care here until I receive my records, which I have left multiple voicemails with several different people over. Their pissy medical records voicemail asks for 48-72 hours for a callback; it's been several weeks. Their fax is down. Maybe someone else can clarify for me because I honestly don't know, but I feel like this type of negligence has to be illegal?"