Novinger Travis A MD 316 2nd Street, Cheraw, SC 29520

"Kinzie Barton is a deceiving lying heifer bruh I came to her office up front with my issues and she'd lied about can't write me a prescription pain medication yet it states her degree is MD medical degree I thought she was a good person but not I was on oxycodone 10mg from doctor bitting office till he retired and the office is under new management which they refused to put me back on my regimen instead drop me down to 5mg oxycodone doesn't work for me can't see how doctors like them wake up knowing they lying while denying treatment for people in order to make their health care better"

"Dr. Novinger is a great doctor, and will take the time to answer your questions; I can’t say the same about some of his staff. I had to go to the ER in Florence back in February, and the Radiologist believed that I had cancer in my kidney. The radiologist requested the I get an MRI. The staff at Dr. Novingers office would tell me they were scheduling the appointment, but never did. I called once a week for four weeks before they finally scheduled it. I did indeed have cancer. When I asked his staff specific questions about the specialist that I was being referred to, they would not answer my questions, or provide the information that I wanted. Apparently my concerns and questions aren’t valid, despite being diagnosed with kidney cancer. I do not think that I should be dismissed and mistreated, when I am simply concerned about my health, and want specific answers to my questions."

"I NEVER thought I’d write a poor review on Dr Novinger’s office but May will make a year that I have been trying to get a simple MRI of my spine, insurance denied the initial claim because they wanted me to do PT. I began PT but the therapist said I need an MRI to insure I have the correct treatment. I switched insurance in order to get the MRI approved and today has made the 10th call I’ve made since June or July including the 3 recent ones since I’ve changed my insurance for them to send a request to have my MRI approved. Twice the lady has been out of the office so someone else took my new information and said they’d send it up and have her call me when she’s back in the office. NOBODY CALLED ME over a course of a few months to let me know ANYTHING. I called once again today and the lady STILL had my old information so the new information had not been given to her yet and still NOBODY called to say hey this insurance is not going through did you change insurance, NOTHING! So had I not called AGAIN I would never have known. May will make a year I have been trying desperately to get this MRI, now the only information they have on my PT to send up is old and so the possibility of getting denied AGAIN is great. I have been going to Dr Novinger since I was a little girl and he is an EXCELLENT DOCTOR! I cannot stress that enough, HOWEVER they either need more help in this office, better communication skills, or better office staff, or all of the above. Because at this point I just want to change my doctor and there is nobody else in Cheraw that I’d let touch me. This is why people travel away from here for health care, it’s a small city yes but people don’t treat you like they’d treat themselves and a hurt back is no joke. I’m highly disappointed in this office, despite this pandemic ppl still have real issues that don’t include covid. Please do better!"

"Excellent Doctor, Dr. Novinger and the entire staff are absolutely wonderful,caring individuals; always putting the patient first. I am so blessed to have Dr. Novinger as my physician."

"The doctor here is great and very professional, but his staff are the complete opposite. They never return calls like they say, and you have to wait a week just to get your test results back. Better off going to care south"