Gerber Collision & Glass

"They are polite as they assist customers with their vehicle needs being repaired if possible in a timely manner."

"Great work and service. They went above and beyond normal service to make me happy. The people are wonderful. Most important is that did the repair in the lead time that was quoted. Got me in three weeks after my accident, quicker than any other collision shop I called."

"I chose this Collision shop because they were on the All State list of partner shops and let me tell you that was to worst mistake ever. I had my vehicle towed to the shop on June 1st of 2023. They told when I dropped the vehicle off that I would be getting updates on Tuesdays and Thursdays but I guess they forgot to call or text me for the first month of having my truck. I've only had a couple accidents in my 33 year of driving so I don't know a lot of collision shops but I can stay I don't think anyone should take their vehicle here but if you do, don't not allow KEVIN to be your rep. He is a very dishonest person and is not to be trusted. Kevin keep telling me that my car was being worked on but I didn't believe him so I did a surprise visit and sure enough my vehicle had not been touched for over a month. I finally got my vehicle back on August 8th and one of the rear wheel sensors was bad when the vehicle was hit. The experience her was horrible and I don't recommend anyone to come here!!!!"

"Called and scheduled an appointment about a month out to have a car repaired. Gave the necessary information and was told I didn't have to do anything else. Got here and was told there was nothing in the system. The lady at the front desk was less than helpful and kept repeating the same thing to me over and over like I was lying. Even after I pulled up proof that I spoke with someone that day when the appointment was made from their business. When asked for an estimate of when they will be able to get the car in I was given a vague date of July depending on parts after I have advised them there were issues happening. I will not be using them in the future."

"Brought my kia in for repair after break in. Shop communicated that parts not on back order and would be able to complete approximately one week. Last verbal communication initiated by shop and the text alerts very ambiguous. Several calls initiated by me for updates. 3 weeks later work completed, BUT 5 minutes before pick up a call from shop...was the windshield broken when I dropped it off? Uhm No!! Lame excuse given. Picked up car and floor mats missing. Apparently, can't take information down correctly to send repair workers to replace windshield... Communication definitely not good at this location. Glad this experience is done and over with."