Pep Boys
About the Business
Pep Boys is a reputable car repair and retail store located at 1375 Marketplace Drive in Rochester, New York, United States. With a focus on providing quality automotive services and products, Pep Boys offers a wide range of services including oil changes, tire rotations, brake repairs, and more. Customers can also shop for car parts, accessories, and maintenance items in-store. With a team of experienced technicians and a commitment to customer satisfaction, Pep Boys is a trusted destination for all your car care needs.
Photos
Location & Phone number
1375 Marketplace Dr, Rochester, NY 14623, United States
Hours open
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM
Sunday:
9:00 AM - 6:00 PM
Reviews
"Due to an oversight on my part I needed a vehicle inspected on very short notice before I traveled out of state. I called them and they told me bring it in and we can squeeze you in. Within less than an hour I was out the door and on my way. They were exceptional to work with and will definitely be going back for other service needed in the future!"
"Bob the lead mechanic was wonderful. He was patient, considerate, honored my coupon hat I had put in online before he even found my order that had been rescheduled. Most importantly to me he was transparent & communicated what was wrong & what he recommended should be done. I'm a bit of the girl you'd expect not knowing much about cars & have had extra bells & whistles tacked onto things unnecessarily, but Bob didn't take advantage of that which I really appreciate. He was able to show me clearly what was wrong & we came up with a plan. Reliable, trustworthy guys, reasonably priced; they have earned my trust for the future."
"I brought my car there after being pulled over for a brake light out. Paul determined my car was fine. Did the paperwork. Amazing experience at the shop and Kim who answered the phone was super nice. They have earned a new customer!!"
"I booked an appointment and ordered my tires online at night and they had them there by the afternoon. The gentleman at the service counter was courteous, friendly, and knowledgeable. They had my tires on in less than 2 hours, and I paid over $1000 less than I would have at another tire store - and got them put on a day sooner. I will definitely consider this place for my future service needs."
"While the repair was great, they should remove the option to schedule your appointment online. I understand same-day requests may not be able to be honored. I booked my appointment online 3 days in advance and when I arrived the desk tech said that it would take a few hours. The service I required for my car does not take several hours. Dropped my vehicle off before the scheduled appointment time, vehicle wasn't ready until 10hrs later. I prob wouldn't go back here for maintenance but I am satisfied with the work they did on my car."
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