Cone Health Behavioral Health Hospital 700 Walter Reed Drive, Greensboro, NC 27403

"This place made the worst time of my life an even worse experience! I was here for nearly a week back in January of this year for a downward spiral in my mental health and the experience I had here has weighed on my mind for some time now. I was in the Covid unit after testing positive at a different facility so the care I received was not expected to be great, but it could have been so much better. There was absolutely no treatment plan, all they did was serve everyone drugs and turn on the TV. The entire time I was there, we had ONE “group” session and the nurse (?) doing the session ended up giving up on us and saying she didn’t think she’d be coming back for another session. We never even met with a therapist one on one through telemed or anything, we had one visit a day with a psychiatrist and social worker. The nurses were not very friendly and some acted like we were a bother to them. Had a conversation with a nurse, with others in the room listening, were I was told that if “people like you” would just stay home they wouldn’t have to deal with the situation. So my thoughts are that it seems like either we were being bothersome by being in a bad spot in life or we were not supposed to “choose” to be in a bad spot while we’re sick in consideration of others. And Dr. Singleton was wholly unprofessional and RUDE. I was a voluntary admittance due to the fact that I knew my mental health was failing and I have children that depend on me. After getting upset one morning during my visit from her, she told me that if I acted like an adult about the situation we could consider me being released. Mind you, I was upset because I was told the day before by another doctor, because I never saw the same doctor, that I stood a good chance of going home the following day. When I told her this she told me that, “that was either never said or was misinformed.” This place is a joke and they don’t seem to care about their patients which is sad because every other experience I have had at a Cone facility has been wonderful."

"ive been wayyyy too many times to count and i just want to give a shout out to bonnie honestly the goat but other than that i hated it"

"The staff of this facility did a great job communicating with my wife and I while our daughter was here. Every employee we encountered was professional and kind."

"They conduct drug test trails on patients without ask, consent, or seeing if it's a "healthy choice" for you. I had a severe allergic reaction to something called Vaspar they were giving others. The staff are carrying concealed weapons for they're "protection ", if we get cut, stabbed, or hurt I was told that we get looked down on anyway so it would look as if we did it to ourselves."

"Garbage food, terrible water pressure/no hot (or even warm) water, rooms are far from self-harm proof (extremely sharp corners on shelves, non-secured air conditioner in rooms), beds as hard as rocks, writing on the ceiling of rooms, nurses used actual Duct Tape to close a wound. Actively tanks the mental health of people at the facility. Would recommend going to a normal hospital, or any other mental facility, instead of this disappointment of the United States Healthcare System."