Etta Salon,

555 Gates Avenue, Brooklyn, NY 11221

"Went to Bri yesterday. We started almost an hour late but fine, it happens, I get it. I brought a book, did some reading, finished my coffee. I gave like, pretty explicit instructions and showed her photos of the cut I wanted/usually go for but she wasn’t paying attention/too busy talking to a friend so instead of walking out with a cute touched up bob, I walked out with something between a pixie and a bob and she essentially cut out my entire wave pattern. It was over an inch shorter than what I asked for which like — how do you fix that? I just have to wait for my hair to grow but I definitely won’t be returning."

"Had walked by a bunch of times, but came in today to get my haircut with Alex T. She was super quick and I absolutely love my cut, my hair feels so much healthier."

"I went to the salon to color my roots. Should be an easy job, just match the color, I am a dark brunette, which is very simple. Not just my stylist Bri, did not match the color (it turned to be much lighter), within a week, the roots reappeared again. It cost me over 200$!"

"Erin and Alex did a beautiful job on my limp hair. Erin was able to bring it to life with a lovely layered cut and Alex helped me get a perfect red color. I'm so happy with the outcome! Will definitely be back!!"

"Went there three times. Not once I was offered anything to drink despite being there for hours. Last time I was there, my hair was MESSED up and the reply i got was, “come back next week and we’ll fix it.” Yet I was charged almost $400! I didn’t even get a blow out. I had been there for hours, left on the chair while the stylist was in the back. To the point that 30 min had elapse of what was supposed to be 5 min and her colleague had to call her to come. Will never return and would discourage anyone from setting foot here."