Dr. John D. Fenley, MD 302 Sunset Drive, Johnson City, TN 37604

"Most amazing doctor I've ever had. He listens, he's compassionate, he's fair, and he's so incredibly intelligent and knowledgeable about the medicines. Katie, his secretary, is a lovely girl who has never messed up my insurance or billing and she's done paperwork for me when I needed medical leave from work. I can't recommend this office enough."

"Dr. Fenley is by far the most intelligent & helpful psychiatrist you could ask for. 100% recommend him to anyone wanting to actually improve their mental health"

"I am now going on month 3 trying to get an appointment with Dr. Fenley. He has amazing reviews so I have been patient and persistent, but this intake process is unnecessarily drawn out. Looking through the reviews I can see I am not the only one experiencing this either. I have lost count of the amount of phone calls I have had with the receptionist. She has always been very kind during our conversations, but she never actually calls me back when she says she will so I have to call in myself and remind her. I have been told even more times to follow up the next day or a few days later when I make these follow up calls. I understand psychiatric services are in high demand, but I have never had such a hard time getting a new patient appointment like this. Yes, the appointment I get usually ends up being a few weeks out, but getting that appointment has never been so strenuous. I’m not sure what is going on here, but a new process is definitely needed."

"I've been trying to see Dr. Fenly (recommended by my shrink) for over 3 weeks now with ZERO success (I need to get depression meds I desperately need and am out of). 1st time they received my medical records they "misplaced" them, no one said anything until I called (week 1) since they've been silent. So, they ordered them again, received them (week 2) again but no communication letting me know. I call them AGAIN to see what the status is and mention AGAIN that I'm out of meds I need help with this ASAP. I answer their questionnaire and I’m told Dr. Fenly will now need to review my records to determine the next course of action (this is now week 3) and was told to call back today (01/23/23) to find out the results. I called during lunch today but they close for lunch, I called a few minutes after 5pm hoping someone would help me. Luckily someone did pick up, asked my name and put me back on hold, a few minutes later someone else picked up the phone and said they'd call me tomorrow cause their trying to leave and go home. For someone with severe depression, it'd be nice if someone there actually cared enough to help…nope, guess not. GO SOMEWHEWRE ELSE where you will get the help you need in a timely fashion, especially if you're a person that starts spinning down that dark rabbit hole such as myself cause you’re out of meds."

"Dr. Fenley took me in as a patient several years ago after being on a roller coaster of ups and downs. He tweaked my meds for me and life has been much more normal for me. He is a good listener, very knowledgeable and professional. Highly reccomended. They do not take Medicare but it's worth every dollar I have to pay out of pocket. I would not consider going anywhere else unless he retires."