Dollar Tree 293 East 22nd Street, Kannapolis, NC 28083

"Johnnie was a great help. Store was even clean!"

"The ladies working today 12/6/2023 we're very busy unloading Christmas boxes and putting them out. I needed some shipping supplies and they were so helpful and very informative. First dollar tree store I've ever been to with such friendly customer service. Even the cashier was very nice and helpful. I will definitely go back to this Dollar tree in the future. Keep up the good work ladies!"

"The store wreaked of a damp, moldy, mildew smell with large water stains on the carpet. The smell was overwhelming. For God's sake, get the roof fixed, pull out that carpet or have it professionally cleaned. Just because it's a dollar store doesn't mean that customers deserve less than a clean, decent place to spend their money. Please do something, I'm sure this poses a health risk for people to breath in this for any length of time. I can only imagine how the poor people who have to work there feel about coming into work each day. Come on corporate, DO THE RIGHT THING, FIX THIS MESS!."

"This is a review for this store and Dollar Tree Corporate. I had an order shipped to this store and when my order got to the store I got an email saying that my order arrived. I went the next day to pickup my order but my order was wrong and the manager didn’t have the decency to call and let me know that my order was wrong. So I had to wait in the store for over 30 minutes while the manager on duty was on the phone with the other manager trying to figure it out. Well the manager on duty then gave me a phone number to call to get my order straightened out and when I called the number, no one was able to help me because it was Saturday and I guess dollar tree doesn’t have 24/7 customer service. I call corporate today and they can’t do a thing about my order. All they can do is refund me when I needed the order ASAP. They couldn’t hep me out with free shipping on another order to reorder what was sent. And to make things better, I order two cases of locker bins but was sent two boxes of deodorant. How in he work is that even possible?! Horrible customer service and would not recommend using online or sending to this store. I’m highly appalled at the customer service in stores and online."