CVS 16715 Old Statesville Road, Huntersville, NC 28078

"Brooke. The best. Saved me over $40 on my prescriptions. Yes this place is busy. Yes this place is a hot mess. But what place isn't right now? Brooke is always super helpful when I go in and is friendly and actually smiles. Keep being an amazing human!"

"Three disconnected calls to the Pharmacy. One in the que, 27 minutes on hold. Then I gave up. Hours are ridiculous! Closed on Monday? Only open till 7pm, opens at 9a? Oh, and then there is the constant barrage of refill texts when there is still at least two weeks left, I completely understand what you’re trying to do is front load your margins, and the ability to bill the insurance companies for more drugs than I need. Part of the problem with big Pharma and you’re right in the middle of CVS. Let alone the store is filthy half the time shelves, not stocked, etc. I’ll be looking for an online pharmacy That delivers my prescriptions to my door. I’m done with CVS for ever."

"I’ve used CVS for years in several different cities and this is by far the most dysfunctional one I’ve ever dealt with. I just waited on the phone for 30 minutes. Trying to get an answer about a prescription they screwed up. I finally gave up. I recently moved to Mooresville and have transferred my prescriptions here. I just called them to ask a question about a new prescription and they answered the phone in one minute 37 seconds. Two totally different worlds and hopefully CVS corporate will step in at some point and fix the old Statesville location."

"This CVS used to be good. It has gone down hill and they messed up restocking my prescription and my insurance wouldn’t refill because it said I picked it up. They didn’t restock correctly. The pharmacy manager was rude, Tiffany. Missed when this place was run better with past pharmacist. Try to use other places, as this CVS will treat you with no empathy and they don’t care about your medication or you. It’s really just a waste of your time, the district manager for this store needs to be fired."

"If I could give less than 1 star, it would be more appropriate. The pharmacist is always rude. I have over 8 hrs for my script to be filled and was just yelled at by the pharmacist. She stated her employees don't show up to work, she is 500 prescriptions behind and has a 4 day backlog. I have never been so disrespected. I will never go back."