Dr. Jagdish Lal 6977 Nexus Court, Fayetteville, NC 28304

"I've been with Dr. Lal for over 10 years. I've never had a problem with him or his staff. He reminds me that I have prescriptions that may need refilling. He asks about my wife, who had to change Dr's due to our insurance. If others aren't happy with him they should get another primary. But they stay and gripe about things. Would you go back to any service that you weren't happy with? That makes no sense"

"If you do not do your job, you get fired. Who's going to fire this doctor? Waiting time - one hour. He sees you for 5 minutes only, and already knows the diagnosis. Really? Doesn't look for the root cause of the problem. Will prescrib something based on the deficiency on your blood test. But what caused that deficiency, he doesn't know. Calls are not returned. When I ask for a refill, fail to do so. I have to recall 2 or 3 times. Oh yeah, other patients are complaining as well."

"I had to press one star to at least leave a note. My good friend asked me to please write a comment. She says that Dr. Lal is a very empathetic and good doctor who now is so overbooked that he has minimal time only. The staff is a different story. Some are fairly friendly, others are openly rude. Prescription refills are not sent to the pharmacy, she tries to call the office but either Noone answers or the voice-mail is not checked. Even her pharmacist has requested refills but to no avail."

"Receptionist is ghetto and has a bad attitude. Over booking appointments so customers/ sick people waiting for long periods. Back staff nurses phlebotomist are rude. Time to find my mom a new doctor."

"Broken equipment which I almost fell off the exam table because the cushion is broken and not attached to the main part of the table, lack response to return patients calls, he also tried to treat me for hbp which I don't have. I'm in constant pain which does raise BP, building show signs of water leak which means that there's possible black mold, over flow of trash in red bags which are to be used for bio Hazzard or Bloodborne in operatories, very disorganized lab that use large gauge needles, doesn't listen to patient needs and most importantly doesn't return response to attorneys call for your case is very non-compliante of it. Best suggestion is to subpoena for your records before going to court."