Aoua's Braids 521 Jersey Avenue, Jersey City, NJ 07302

"I have been going to Aoua's for years, and I always love how my hair turns out!"

"Wish I could leave 0 stars. Worst customer experience ever. Bad energy. Demeaning. I don’t know why they’re in business when they’re just terrible to other human beings. Went there and no proper welcome. Being looked at weirdly. They were just looking at my hair disgusted saying like I can’t do this style. Your hair won’t be fit for the cornrows. While other stylists will mention what works. I am disgusted and will never come back. I hope no human has to deal with them"

"I got my hair done on Wednesday August 2nd and I had cornrows done and I told the stylist to not braid so tight because I get bad headaches and she still kept braiding tight even though I told her it was tight.I have had a bad headache since Wednesday until now."

"I called her twice because she hung up on me the 1st time while I was trying to book an appt. I explained the style I wanted & asked how much & she said ok see u tomorrow & hung up. If I’m gonna pay u hundreds of dollars for a style , u could stay on the phone for 3 mins to listen to the style I want & give me a price. I’m not gonna keep calling u back when you’re purposely hanging up on me. If u can’t be bothered to do admin then hire someone to do it , have a booking site or at least post a price list. Horrible customer service."

"This was by far the worst experience of my life. If I could rate it 0 stars, I would. The first time I ever went here, I asked for knotless jumbo braids with leave out curls. I had just done the big chop and wanted braids to disguise the actual length. They ended up giving me mid sized braids with no leave out because I didn’t bring my own hair but I figured “mission accomplished anyway, you can’t see my hair is short anymore” and I settled. It was my first time ever at a professional braiding shop so I just took the experience for what it was and tried not to be too particular or critical when scoping everything out. My braids felt extremely tight but I grew up hearing “pain is beauty” and didn’t feel right speaking up about the amount of pain. The amount of tension bumps I ended up getting within a a few days was absolutely insane and the pain continued on for days. For almost a full week it literally hurt me to think. I have not braided my hair since then. On the second occasion, I decided to go back for a quick “ponytail” hair style. It was my birthday and I decided to go out last minute (this was the closest place in mind at the time) I knew they had provided this service because upon my first visit I saw the owner rendering this service. Upon arrival, she promptly had me sit down in her chair and stopped braiding the woman’s hair she was working on. I felt bad for the woman but I was in a rush and I figured a ponytail should be quick for someone who owns a professional hair shop. WRONG. She has a strong attitude upon me seating and began tugging at my hair tie aggressively before telling me to take my hair tie out myself. Embarrassed, I blamed myself for not taking it out sooner, and did as she asked. After complying, she continued brushing my freshly blow dried hair roughly and aggressively to the point where I could literally hear my hair snapping and breaking off as she ran through small knots. She then grabbed a glop of shine, and started rubbing it in my hair. She then asked me how I wanted the ponytail, I showed her a picture. Side swoop, high ponytail. She said ok, and carried on. She started grabbing a NEEDLE & THREAD and sewing my WRAP AROUND ponytail in… never have I ever had to thread my ponytail in but I figured she wanted to make sure it was extra secure? I don’t know! But.. This…. Is what I left with. The OWNER herself did my hair like this…. My birthday was over a month ago now and I’m still not sure whether I’m more upset about the fact that this is what the owner allowed me to walk out her shop like this for my BIRTHDAY or the fact that I was still expected to pay after expressing clear dislike for the hairstyle. I literally was on the verge of tears when I looked in the mirror and saw this was my end result. Absolutely horrible. I will never go back here. Not ever. Beauty shops are to make you feel beautiful not cancel your birthday plans because you look too crazy to go out."