Carolina Outreach

"The therapist was great for the one session we had, which she was late to. Unfortunately, that one session was because she had missed our actual first session and said it was a family emergency AFTER I had messaged her to ask if she was going to be late once our scheduled session time had passed. She then proceeded to not show up for the next session with no communication until, again, I asked if she was going to he late after our therapy session time had ended. She asked to have me scheduled for the next week on a Friday, which I told her I couldn't make due to new employment. I sent her message asking if she could work around my 9 to 5 schedule on the 12th and never received a message until the 21st AFTER I sent a message saying that I assumed we were no longer going forward with sessions. She sent me a screenshot that shows she responded on the 12th, but her message was never sent. She didn't notice until I had sent my message on the 21st. I will not be moving forward with this location or any of its therapists. For those recommended here, don't go. Like go somewhere else more reputable."

"DWI Class review only. Go to Renew Counseling in Hope Mills! I had horrible experiences here trying to get the hours I needed to get my license back following a DUI. The first time I took the class, my certificate went missing when my car was stolen and they had NO record whatsoever of me having completed the class. After realizing I was getting nowhere trying to reason with a couple of the counselors who remembered me, and not realizing there was another place to take the class, I tried (snd paid) again. This time, after breaking three ribs, my counselor told me to heal up and come back when I was ready. However, when I tried to come back, they wanted me to pay for the assessment and restart the class! Go to Renew Counseling in Hope Mills. Everything about it was easier."

"My name is Leticia M. Kirk. I go by Letty I been going to Carolina Outreach for a long time on and off since I was a 18 years old. On and off because I have to get help for myself and and traveling all the time because of certain situations of my life....., My first Therapist’s name was Maria Rivera Known me for a very long time she referred me last year to Natasha Schauer to join the DBT group and also for individual therapy. I was scared of change but doing best I can ....I am now 33 years old and I just wanted to say thank to all and truly honor to say these two wonderful ladies Maria Rivera and Natasha Schauer and Lacey as a backup just everyone in general really has been so Patients with me when I was at crisis and very understanding not only did I save my own life but they made a difference of saving me in a way making a difference to understanding me just being there And believing me made a difference It Impacted me to think things threw before acting on bad decisions...., also the improvement on everything just in general just impressed me ...,, yes there was ups and downs for my situations but my therapist always found a way to work through them by communication not only hearing me out but listening to understand me!!!!! is a huge difference . Somethings are just out of our control but the communication being there is wonderful Even with this stay at home situation that’s going on right now on the virus thing reaching Out was truly amazing how Carolina outreach manage to help Not only me but others and taking the time to work all together taking small steps each day. Thank you so much Carolina outreach sincerely , Letty"

"It is so refreshing to go somewhere where you are treated like a human being opposed to just a number. I've went years feeling misunderstood or that no one understood me and they have no only listened but helped me identify the cause and manage my medications to get it under control. I don't feel so hopeless anymore. they really do all they can to help and make sure you have what you need. They go above and beyond. Thank you so much to all the caring staff there you have all helped me more than you even know."