Nicholas Gambino: Allstate Insurance 2820 Dewey Avenue, Rochester, NY 14616

"Nicholas is always been very helpful whenever I call him he takes care of whatever I'm asking he's very patient kind does a great job !!"

"I absolutely love working with your agency. I know if I have a problem or a question about my policy, claim, premium or anything else I get a call back quickly. If you don't have an answer you research my problem & get back to me ASAP. Helpful in all my insurance needs & doesn't try to over sell what I need. I recommend you to anyone that asks for an insurance referral"

"I noticed that I didn’t have a recent copy of the policy for the house insurance so I called today and the representative said he would put a copy in the mail to me today. With good service hard to find lately, it’s wonderful to know Allstate still is tops with me. Plus, we easily pay on auto pay so it’s never late. GOOD JOB ALLSTATE."

"I recently had the need to get insurance on our newly purchased travel trailer. I reached out to my local Allstate representative requesting a quote. I had already received another quote and I wanted to see where Allstate would come in for cost. I received the quote back and Allstate was with a few dollars of the other quote. So I decided that to keep thigs simple I would continue with Allstate. I called my local office and spoke to Cassandra. She asked me a few questions about where I purchased the trailer and told me that she would reach out to them and make sure they had everything they need. A short time later I received a call back from Cassandra letting me know that everything was all set with the insurance on my trailer and with the dealership that I bought it from. I was very pleased with how this interaction was handled by the local Allstate agent. Dan O'Mara"

"My license was suspended due to a clerical error by Borrelli's office staff. One of my vehicles was somehow dropped from the policy at renewal, which meant that I was unwittingly driving an uninsured vehicle. I received a suspension notice from the DMV for an ins lapse, which I brought to Borrelli's office. They assured me that it was a minor clerical error & that they would take care if it. A few weeks later, a second suspension notice comes. The office staff assured me that the letters must have crossed in the mail & that it was nothing to worry about. Nearly TWO MONTHS later, I was stopped by a County Deputy, (for a missing tail light) who kindly informed me that my license had been suspended & that I should call for a ride home. I called Borrelli's office & emailed him AGAIN about the suspension. He never responded to the email & the staff had a real attitude with me on the phone. They told me not to call back and that if there was a problem, they would call me. When I asked for a call when the matter was resolved, they said no and actually told me to assume everything was okay if I didn't hear back. I had to go above them & contact Allstate directly to get this taken care of. An investigation was also launched by Allstate into Borrelli's practice."