Feet First Shoes and Pedorthics 2041 South Clinton Avenue, Rochester, NY 14618

"Shawn is hands down the Best in her Craft. She's spot on with what she's done for me over the past year and I appreciate her compassion and honesty the most. She's done several modifications to my walking boot to assist in off loading the pressure around the wound I'm dealing with on the bottom of my left foot."

"Very pleased. Store Manager Brian assessed my walk/gimp (I'm 82) and recommended a sneaker (that's what I now always wear) that would provide more stability. He contracted me when it arrived. Associate Shawn made some insert adjustments. Great service and friendly professionals."

"What a great place to go for shoes, especially if you have issues with fit, etc. Well made shoes . Staff is great, very well informed, and took the time to carefully measure my shoe size and width. Especially important since my feet are different sizes. I highly recommend them. Expect to pay a little more, but you get high quality shoes and service."

"BUYER BEWARE!!! Please DO NOT purchase shoes from this store. I tried on a pair of sandals this past Monday and expressed concern about the shoe size Brian, who is the store manager, selected for me. The shoe looked small on my feet, but he insisted that it was the correct size. Two days later (today), I saw my podiatrist and tried the sandals on for him. He told me that the shoes were too small and I would need a slightly bigger size. After my appointment, I returned to the store to return the shoes and Brian would only issue me a store credit DESPITE HIS CUSTOMER SERVICE ERROR/FAILURE!!! If I had purchased the sandals without consulting a salesperson, then the onus would be on me. However, this was clearly not the case. My advice: Go to the Foot Performance Store. They know what they are doing. And Word of Caution: Just because someone hides behind the title of 'Store Manager', means absolutely nothing, especially when it comes to buying shoes. Brian is the perfect example. Again, BUYER BEWARE!!! Be kind to your feet. Go to The Foot Performance Store."

"Highly recommend! I've been going to Feet First for years for various things - They're very knowledgeable and helpful, carry things that are difficult to find anywhere else, have done a great job on a couple repairs for me, and never try to talk me into anything that I don't need."