Dunkin'

"Dunkin’ Donuts in the Safeway on Chili Avenue is the worst Dunkin shop on the face of this Earth. There were no cars in the Drive Thru and no one at the window. When I pulled up in the afternoon the response was, “ I will be with you in a minute.” 3 minutes later I was still waiting. THERE WAS NO ONE ELSE IN THE LINE! This Dunkin is poorly managed and you always have to wait sometimes even when there’s no one else in line!"

"I'm a longtime patron of Dunkin'. I prefer the stand a loan stores. Because of the warmth, seating, and better selection. The gas station Dunkin' is not the best example of a doughnut store. Only two seating options. One counter type w/ three chairs, one round table w/ a single chair. We would have preferred the round table w/ two or more chairs. The drinks and food were better than good. The staff were also kind and friendly. I'd return but prefer stand a loan stores. We got chocolate milk, coffee, 2 apple fritters, one egg, bacon, cheese croissant, one egg, sausage, cheese, muffin."

"I DO NOT RECOMMEND , ONLY 5star GOES TO A OLDER LADY WORKER that makes up for the many issues I see here daily! HIGHLY RECOMMEND IF SHE IS THERE but make sure you have time because no other staff working half the time if they even are there. (Joanne I believe her name is) (older lady, dark hair, name starts with a J I believe) J greets me with a smile religiously & majority of the time I don’t see anyone else working . I get amazing customer service and that’s unfortunate because that is going straight in the garbage because the staffing/management is not there and makes this store look like a fool. I can’t complain , I choose to go to this location that doesn’t value their customer enough to take measures ensuring enough staff is present & working so that my experience is neutral at least , timely and consistent. not timely , not consistent and on just luck of the draw they drew a big stick With J so my experience with her is positive"

"The work ethic of people these days needs to be studied because how do leave a whole item of food out of the order? PAY ATTENTION!! Everyone is so incompetent these days. And before you say it, yes, I’ve worked for this chain before. I know how bad this location has been."

"There are certain things that just can't happen. I have a three strikes and you're out policy. Went in on 9/16 in the afternoon and several employees were cleaning. Ladders were out, black bags were loosely placed over equipment and employees were using buckets of cleaning solution and an abrasive brush to clean the ceiling and high parts of the store. The cleaning solution was dripping down onto everything below. My coffee had to be brewed (they didn't have any fresh) and while it was waiting, the employee set the bucket down a few inches away from where my open coffee cup was waiting for the coffee to brew. We are talking less than 6 inches away as he continued to dip the brush in and out of the bucket. (As careful as anyone can be, stuff splashes out). I eventually said I was worried about my coffee tasting like soap water which led to the reply of, "it's not soap water, it's bleach". I think it goes without saying that doesn't make it any better. I'm not a health safety expert and I think a lot of those protocols are excessive, but I'm pretty sure bleach dripping from the ceiling onto prep surfaces is probably against the rules. On one other occasion the line moved so slow I left and on a second occasion I had placed a mobile order and had to abandon it (losing my money - it's not worth the hassle to try to get three bucks back). I like the product but I'm done with Dunkin. I've deleted the app. There are other coffee choices.I just can't get past this one."