Jersey Mike's Subs

"Ordered a pickup 7 hours in advance for pickup at 5:45. Arrived and they were making the order completely incorrectly and it was not complete. It took three employees to figure out how to read the ticket and make the order Correctly. Unacceptable service."

"Today was my first time visiting the new Jersey Mike’s establishment on Monroe Ave in Rochester NY. At the time we had arrived,there were only three employees behind the counter with a full line and lots of online orders coming in…however, the staff handled every customer with EXCEPTIONAL service as quickly as possible—while working together with such patience! and not to mention…the food was amazingly fresh, and delicious. I’ll definitely bring the family back soon! GREAT JOB!"

"Jersey Mike's is bar none my favorite sub place. I think it blows Dibella's way out of the water, with fresher, softer bread, fresher ingredients, and the contents actually stay on the bread better than any sub roll that's not cut all the way through. However, this location has been mediocre since it opened. I was excited to get a location closer than the Victor one, but the quality at this location vs. Victor is so much worse. They get my order wrong (I'm talking adding mayo to a mayo-free order. Not something I can fix so I have to throw out the whole Giant $18 sub) and most importantly, the bread and ingredients at this location are ALWAYS stale. Every single time I've ordered from here. I don't know why it's so different, but the Victor location is just so much better. I hope this location improves over time."

"All of the Jersey Mike's locations that I've been to in the Rochester area have been all around absolutely fantastic! The service is always wonderful and the subs are delicious. You have to get it Mike's way with the juice no matter what sub you get. It's amazing!"

"January 19, 2023 The staff members were awesome... I ordered a Giant steak... $17.95. While the food tasted awesome was not worth the money spent. I could have saved my money and gone to Subway and got more meat the what I got from this place. We only went here after seeing the commercial and the subs looked HUGE... but not what I got See pictures"