Monarch Cleaners

"Absolutely unprofessional service. Used Ramsey S location. Dropped off a dress that I needed for my Thanksgiving cruise on Monday morning and paid in advance. The receipt guaranteed it would be ready by Wednesday at 5:45. I pull up at 5:25 on Wednesday (early) to ensure I was on time for pick up of my dress. Not only were they closed, they pulled out as they watched me arrive before time. The sign on the door stated that they would be open until 6 as normal on Wednesday and closed for Thanksgiving. I even made sure when I dropped it off Monday that they would be open. However they closed way before 6 (before 5:30). Now I have to go without on my cruise. Very unprofessional and don’t recommend at all. Picked up dress and lady was extremely rude saying she didn’t care about losing my business."

"The employee was very friendly and knowledgeable. Explained the process and helped me choose the clothes that are safe and not safe to dry clean. The clothes were very clean and received on time."

"Very friendly, and easy to get your uniform done with what you need, and working around your time schedule. However the attention to detail was a bit lackluster. I needed my ASUs to be clean, accurate, and presentable for the Board. However, they managed to miss one of my ribbons that I had to put on myself, and now my ribbons are off centered due to the lack of attention. For the price that I paid to get them done, I expected nothing less than perfection. Now, I have to go to the board with this mishap. I’m disappointed, and I’m not too sure if I will be coming back."

"I’m disappointed that I got a product from them and when I got home it was broken. The insignia looks great. But I’m not gonna be able to wear it since it’s broken. I’ll be stopping by to see what we can do about the situation some other day due to my schedule"

"Definitely the best place to go for all your military needs. I was stationed at Bragg for a few years and never had any problems but got out a couple of years ago. I still go here for alterations since I'm doing the guard now but it's worth the drive for quality work even a hour away. 100% recommend."