The Preserve at Pine Valley Apartments & Townhomes

"Katelynn was a huge help in understanding the community before we decided to jump the boat in moving into a new area. New to coastal North Carolina, we wanted to be assured that everything was within a reasonable range from our future home and she was there to answer any unasked questions which reflects big on her real estate skills. Very professional."

"Hello all, I have been here at the Preserves for 4 years. I have had no problems that wasn't addressed. I even had problems with my rent, but the staff here has been so understanding. Yes, the staff has changed, but my dealing with Lorelei and Catlin, and Tre have been great. I have some issues, but they handled my concerns in a friendly and timely matter. Please excuse me if I spelled names wrong. I love it here.!"

"Been here two years and the current management is the most hands-on we’ve had in a longgg time. They are putting in the work to make this a comfortable and great place to live. Trey in the office especially rocks!"

"Me and My Fiancé just moved to Wilmington a month ago & had the most amazing experience with Tre at The Preserve . He helped us find what was in our price range & was so nice and generous. The way he handled us with such great care was amazing. Tre is such a great leasing agent to help you find a new place to call home . You Rock Tre - From The Clyburns"

"I was a resident here for 5 years & I felt like I had no other option but to leave. This used to be a friendly & welcoming place to live. The old office staff loved drop-in visits when I'd stop by with my dog to pick up packages. Now the amazing Amanda you see in reviews is gone & the new management is just awful. We got an email back in March explaining the management change & that we should be expecting new mailroom updates, apartment renovations, & the pool to be closed for "restoration & construction." The pool was supposed to be closed for 6-8 weeks; it sat mostly untouched & was closed from March until July 4th weekend. The mailroom update was just the new management deciding not to keep our packages in the office & stopped notifying us to pick it up. They said it's "not in the lease agreement" & now everything is in the mailroom, on the floor, liable to damage & theft. I have photos of packages piled up & ripped open on the floor. They said they would install shelves & cameras, but so far all they've done is put a keypad on the door. They also placed a storage pod directly in front of my building, taking up the 2 closest parking spots to the door. It's apparently being used for the apartment renovations, but I haven't seen anything being worked on in months. My emails about possibly moving the storage pod to literally any other place in the huge parking lot have largely gone ignored & the only responses I have gotten back were basically tell me to deal with it. Then taped to my door I received a 30 day notice to move to a different building so they can renovate, or to leave the property entirely. Needless to say, I'm gone."