Professional Auto Care 763 Linden Avenue, Rochester, NY 14625

"I recently took my car to a Ford Dealership and was not happy about the estimate for my vehicle, they overcharge for everything. I called Jon at Professional Auto Care up to see how much it would cost and it was literally less than half the price in the same amount of time!"

"I've taken my car here for a few years and have always been satisfied until recently. I called and left a message (about a week ago) communicating that I wasn't happy with the last two experiences at Professional Auto Care and haven't heard back. I brought my car in for a repair and my check engine light was still on after. The part that was originally replaced had to switched out again bc it was damaged. This was free of charge and covered by the warranty. I had my car towed in after it said to stop the engine. I also told the mechanic that my car recently had to be jumped. The mechanic told me he would check it. I assumed (incorrectly) that my battery wasn't an issue bc he didn't mention anything about replacing it. Turns out I needed a new battery and the mechanic either forgot to tell me or didn't check it. About two nights later, my car wouldn't start at 10:30 at night. Ultimately I had to be without a car twice. The service was slow and I missed work. I had to find someone to replace my battery after the fact, despite my car being at Professional Auto Care for 2 days. I realize these are difficult times and I have had all positive experiences in the past..."

"We have been using this mechanic for a couple of years now and have always been happy with Jon and his work. We own a Kia Soul and a Volkswagen EOS. Jon has a knack for knowing what’s up with our vehicles off the smallest clue which is pretty cool. My Kia had an ongoing issue that stumped a few other mechanics and he immediately knew what the issue was and fixed it. He’s also proven to be honest with what our vehicles need and what maintenance/repairs can wait. Prices are very fair and Jon will go through an itemized list of every cost of repair over the phone with you before doing any work. Our vehicles are always done on time and a loaner is provided when needed which is convenient. Him and his staff are also super nice and personable - always a plus I absolutely recommend this mechanic."

"I have been bringing my car in to Professional Auto Care for quite a few years now. Before it was Turner Brothers located on Empire Blvd. I have nothing but good things to say about Bob, his staff and their expertise, and the quality service that they offer. The work is always done very professionally, and always within the price estimate that I had been quoted. They are definitely customer friendly. I would highly recommend Professional Auto Care for taking care of your automotive needs."