Rick & Ron's Auto Sale's Inc

"Called twice no answer left messages no response. Purchased a car had tire monitor system light on. Was told it would reset itself it was off when I left the parking lot but a minute down the road it came back on. Called left message no response. Drove farther then it says left front tire low put air in it all lights off. Driving home and light comes on again. Tire is bad. When I first said anything he said they were just working on that. Cannot get a response. Just bad customer service! Yes I have bad credit and that’s why I went there but…well just had a real mechanic check out the car has an EVAP leak and they should have never put an inspection sticker on it with that kind of leak…of course once again made a call and text of course not a response. Firestone says by law they need to fix it but if they ignore you how do you get it fixed… I now have to get an attorney. The last time I stopped in there all Brandon did was scream at me and talked over top of me for leaving a bad review on here. Like screaming at me is going to make me leave a good review. He could use some customer service therapy! Not worthy of a one star review but cannot post with a zero star. Just sad! Took the car in yesterday 08/30/2023 for the check engine light they said they would fix it! Their fix is resetting the light they refuse to fix it so now I’ve got to pay for it and according to Orleans county sheriff I then have to take them to small claims court! People please be aware if you go there that’s on you! Filing a complaint with attorney general as well maybe with any luck they will never be able to do this to anybody ever again! They should be shut down!"

"It’s to bad that this so called owner ( Brandon) can’t carry on a civil conversation without calling people names, raising his voice and talking over you when you try to ask a question then hangs up on you. Called back to try to have a conversation with the secretary however that could not be done either because he kept it up in the background and kept telling her to hang up. Nice way to run a buisness. Nothing but a horrible experience since day 1 of my son purchasing a vehicle. If you go through them and have no issues your good. However if your lucky enough to purchase a lemon then it’s a whole different ballgame."

"Purchased a car from them few months back, car ended up having a load of issues. I told them about it and they refused to fix it under warranty unless I paid them. They claimed to drive my car to test for the issues, clamimed they found nothing, but it didn't have another mile on the odometer. They also claimed that registration fees where covered in the down payment then they told me 3 months later I'm behind on my payments because I haven't paid my registration fees. ============================================================= (Edit after reply) I see they replied to my review claiming Im "driving for free" however ive only owned the car since march of this year (2022) and Ive done all my payments on time if not a bit early and I dont plan on ever making a late payment."

"Great buy here, pay here dealer. Brandon is a great guy! Got a flat tire recently and couldn't find anyone who had my size in stock so I turned to him since I got my vehicle there and he gave me the tire free of charge and mounted and balanced it for only $25. If you're ever looking for tires he's got plenty that are all almost like brand new. you just have to search through the pile for your size. Totally worth it though!"