Massage Envy 1385 Kildaire Farm Road, Cary, NC 27511

"I had a membership for a year and had two sessions every month so it's not something new for me. I was at this location once. Everyone was nice except the therapist. Don't go to Jorge even if you are dying or even if it's free. I explained my problem - pulled muscle. He treated it like it was something he should wipe from the face of Earth. I wiggled and jumped in pain. Also, he is the only therapist who touched me a couple of inches too low than my collarbone which was weird. I didn't complain, just left in tears and pain. Not everyone can advocate for themselves. I wish I stopped him instead of being tortured but I just froze."

"Buyer beware. This company will force charge your banking account and will refuse to terminate the contract. I have expressed on the phone and via email that I no longer wish to do business with ME. The manager, Cris, offered to reduce my membership obligation from 12 months to 6 months. The company is currently under class action litigation because the contract is so difficult for consumers to terminate. It has been ruled an unfair business practice in other jurisdictions. Just trash business practices and I don't want anything to do with this company. I would advise everyone to steer clear. You can get a better massage that doesn't use predatory business practices."

"After a few weeks of difficult back pain, I booked a last minute appointment hoping for some relief. Malik and Ruby were incredibly kind and accommodating hosts, and James did a fantastic job hearing and addressing my pain with a deep tissue massage. The facility was very clean and comfortable, and I appreciated a heated shoulder wrap while I waited before my services started. Overall a wonderful late evening, mid week massage!"

"I’ve been going to the Cary Massage Envy location for many years now. I have always had great customer service and tonight’s visit was no exception. Thanks, Malik and the rest of the front staff, for making checking in and out so pleasant. James is an exceptionally skilled and professional massage therapist. He listens to his clients and really applies what they need. I always feel the extra care he puts he in and would highly recommend him to anyone."

"Been going to this location for over a year and have had a very positive experience. The front desk staff are all very friendly without being "sales-y" and all of the masseuses I've worked with have been professional and thorough. I've been working exclusively with Jorge for the past year for deep tissue massages. He's very good at what he does and I always come home relaxed, a little sore and in a much better mood."