CountryMax - Oswego

"Apparently management came in fired everyone that been there awhile.. currently all new employees... not confident, not helpful, they do not know any of the products.. I asked for shavings.. 3 of them asked if that was grain.. cashier had no communication skills.. and lacked confidence. You have not prepared these new employees at all and have set them up to fail. I have ran into pass/ fired employees at other stores.. wondering why they got let go when the store was actually running smoothly"

"Worst pet store ever , has only gone down hill over the years , animals in the cages are sick looking and look unhappy . Managers are no help what so ever , workers are pushed to theyre limit and feel like theyre only way to make this job work is to leave and not come back . Very disappointing and will never recommend or shop at Oswego Country Max again ."

"Have shopped at this store for years md gotten everything for my dogs, bunny and reptiles it's about 200 dollars a week I spend here. After calling about a problem today and brie giving me a it's not my problem attitude I'll go back to ordering my stuff online from chewy."

"Love coming here. The staff are always very friendly and helpful. We have multiple pets and get their stuff here."

"Great place! Always helpful staff! All of the animal necessities and more in one place. Have been there many times and will be back again. There is so much from garden supplies to animals to clothes and much more. One of my favorite places to shop. Very clean and well organized store. I suggest everyone check this place out!"