West Herr Buick GMC of East Aurora

"All the staff were very helpful in expediting our vehicle purchase and delivery. We have been West-Herr customers since before they were West-Herr...we're leftovers from the Brad Hafner days. But the West-Herr team delivers first rate sales service whichever location you go to. I think it's a set of values regarding customer service that pervades the entire organization. Bravo!"

"I had an amazing experience at West Herr in East Aurora. I’m new to this area and have never used the West Herr Service Center. I was so happy I did. Even at 7:30am, the staff was happy, warm and welcoming. Everyone at this location was so friendly and helpful. I have never had an experience like this with a car dealership. Thank you West Herr!"

"Excellent, polite, and courteous customer service. They had the most painless, seamless, and easiest deal on my new 2024 Buick Encore GX that was worth the 3 hour drive to WNY."

"Deseriee and the West Herr team were incredible! I unexpectedly needed a new vehicle after hitting a deer and they helped me check all the boxes in vehicle needs and a price I felt comfortable with. I can not say enough about the amazing service and vehicle I ended up with! We were all smiles at pick up!!"

"Ms. Desiree Vollmar was more than professional in helping me buy a newer vehicle, and getting rid of my old car without any hassle. Everyone at West Herr East Aurora that helped me in this process was beyond kind. I was spoken to with respect and this didn’t feel like just a money grab on their end. It felt like I was a friend and or family member there. They all deserve a promotion and raise! 100 out of 10 experience and I will definitely refer her to anyone who is looking to buy a vehicle. Happy Holidays to everyone at West Herr especially Ms. Desiree. Thank you for helping me bring in the new year on a good note!"