Liberty Tax 8140 Cliffdale Road, Fayetteville, NC 28314

"If I could give him 0 stars I would. March/ April, he was given mine and my wife's tax papers. We are now in October. And since then he has not done anything, won't answer calls, is never at the office, doesn't respond to text messages, found him on Facebook, made an appointment for us to come over and get it done, then the day of, he calls to reschedule, day of rescheduled appointment, he never showed up, never returned my calls etc.... Now I have to go to the IRS office to see what we're able to do since he has all our tax forms and receipts etc and no way of getting it back from him.... This whole scenario is extremely unprofessional! And can ruin people's lives which in currently trying to fix in order for that not to happen."

"It’s been six weeks since weeks since I file and not a dime, and there’s $160 service charge which is confusing because if it were done turbo tax I would have seen my return within 3 weeks of filing but no losses only a lesson."

"They were worth every penny! I was struggling to figure out my taxes so I looked for an expert...They are definitely the experts! Thank you"

"Eileen helped me this year she has great customer service and was very friendly look forward to seeing her again next year!"

"I have goine to Eileen for the past several years and she has been excellent. Great customer service and easy to work with. She has always gotten me the best refund possible with quick turn around time. The user below may have had a bad experience, but I can tell you I never have. I have a complicated situation with having a child that is special needs and they always find every way possible to get me the maximum refund. A++++++"