First Citizens Bank 520 Westwood Shopping Center, Fayetteville, NC 28314

"Good and friendly people work here. I usually do it all online. But when I do need to come here, they are very nice, but not always everything is going smooth."

"Run Far away from this bank. If you place a deposit thru the atm or even with a teller they are going to put a hold on it! They Don't tell you at the time of the transaction that there is a delay. You get a letter a week later after the "hold" is lifted. And if your counting on next day funding like they have been doing your going to be upset! While doing so if you write your checks out and if they hit before this supposed hold is up they hit your account with fees.. I would not recommend this bank at all.. We are putting a complaint in with the FDIC to look into this practice!"

"I have been banking here for the last year and working with Sherri Turner personally. I usually don't write reviews, but I read the horrible feedback written below, and I can personally tell you that it's far from the truth. Sherri and the bank have gone above and beyond what they've needed for my business needs. I'm a very skeptical person, so I don't expect much from people, but I've been blown away by the service I've received. I pride myself on being a well-versed person, and Sherri's knowledge has floored me. I also understand when it comes to money, people are hard to please when things don't go their way, so I took it with a grain of salt. Anyway, I just wanted to take the time to thank Sherri and her team publicly for everything they've done, and I'll be banking here for the long term."

"An awesome bank! Sherri, Curtis, and Jasmine have helped my business move forward so much. I could not have improved at all levels without their help. Very down to earth and upfront. No smoke screens at this bank! I highly recommend to any business owner!"

"THE BELOW REVIEWS ARE COMPLETELY FALSE!!! SHERRI AND HER TEAM ARE AWESOME. Great customer service and very helpful. So patient her dedication is unreal and only unmatched by her passion to help others. She has single handedly transformed First Citizens. She ranked in the top 5 of the entire company for the past few years. They deserve more credit than they have been. Sherri and your team keep up all the awesome work."