GameStop 653 Broadway Mall, Hicksville, NY 11801

"I am not much of what the kids call "gamer". However, I just wanted to take time to post my own stellar review due to the negative ones which I see on my feed. The "girl with glasses" employee, I believe her name was Haley was incredibly nice to me. I came in not understanding what Robux and Fortnite cash were, and she happily explained everything I needed to know to me. She took time to prioritize making sure I was aware of everything and could now even use some of the "lingo" which my grandson uses! Despite what some of these reviews may say, I'm certain that I will always give my business to this GameStop any time I find the need to purchase Roblox for my grandchildren."

"The service here has always been absolutely phenomenal. The staff are always honest and straight to the point. They even offer kids spare pokemon cards which they have lying around! When shopping here, I can tell that they always have my best interests in mind. I would not have been aware of an upcoming amiibo I wanted were it not for them asking if I wanted to pre order it. Honestly some of the best Gamestop employees around."

"Poor trading and shopping experience. Lied to by employees and the staff has no clue what they are doing. They aren't following company policy. Refused my trade and refused my purchase of a 500 dollar console. Never shopping at any location ever again."

"Well, let’s see where do I begin. We came to gamestop to trade in our 6 older xbox one’s and PS4s. On arrival we were told that they couldn’t accept any of the consoles because we didn’t have controllers and HDMI cords. The employee Julian, then told us after driving 30 min to get what we needed said that he couldn’t accept any of the consoles. We were then told to wait by a female employee at the counter because she didn’t want any part of it and said I hope you guys want store credit because we don’t have enough money in the drawers.That wasn’t an issue. We then waited for him to come out of the bathroom to say they couldn’t accept any of our consoles but 1. We refused and went and traded at another store with no issues. (VGTP) in the same mall if interested. We then came back to use our trade to purchase a new xbox. We were told that we were required to purchase a pro membership to be able to buy the console which is false. We were then called scalpers. We stormed out and are never going to this location or any other location again. This was a waste of time and gas. Management needs to look into the employees Julian and the rude Girl with the glasses at the front desk. This isn’t how you run a business. You also lost business. Ive been in retail for the past 6 years and are now a manager. When we asked for the manager we were also refused. Don’t shop here. Check out VGTP, you won’t be disappointed."

"picked up my Nintendo switch from here. I got a new Nintendo SWITCH OLED. I had it for a while now I got to say now, this is a gaming beast. I bought Luigi's scary mansion 3 & Zelda: Breath of the wild."