Chicken Delight

"1st time here the chicken was reheated and nasty, burger was under cooked the potatoe skins soggy worst dinner ever i won't go there again what a waste of money when you spend 44.00 on dinner for 2 people"

"ZERO STARS! I repeat ZERO STARS! Zero zero zero! If I could, NEGATIVE 5 on a 5 star rating. Went to order in person since their website does not actually say what Southern style fried chicken is. Went in, man behind the counter looked up then looked back down. I moved over to the girl behind the counter. Waited my turn then asked about the Southern style. She whispered “I really don’t know.” I figured she’s new so no biggie, she can ask someone else, right? I asked if I could have all thighs. She said I could, if I am ordering white meat. I corrected her and said it’s all dark meat. She said yes I can have all thighs. Phone rang. Without saying anything to me, she ran to the phone on the other side of the counter and picked up the phone. No one else acknowledged me. I asked the person next to me if she knew what Southern style was. She was an Uber driver. She has never tried the chicken. (Ugh!). I tried to get the man’s attention, who seems to be the Manager. I was ignored. I raised my voice in a respectful tone. Nothing. I raised my voice louder. Finally he said “it’s spicy.” I had to ask for clarification. They had a sign that says “new spicy chicken!” (Paraphrased this.) I asked what the difference was. One is spicy and one is really spicy. I asked if I could mix & match and if I could get all thighs. He said no. The Uber driver asked for me if I could have different styles. I guess my voice is too mild to be heard because he answered her. But he said I couldn’t have all thighs. (But the girl earlier said yes, I could have all thighs, if I am choosing dark meat.) Manager said I can have legs & thighs. I said okay, I would like to order. “No, you have to order with her.” She is still on the phone. I asked if I ordered online, would it be easier? He said that I should wait for the girl. She’s almost done. So I waited and placed my order. I had to repeat myself 5x without exaggeration. I eventually had to write it down. 8 piece bucket $17.71 (3 originals, 3 Southern & 2 spicy.) I also wrote “mostly thighs please.” Manager came to me. “No.” Huh? “ I will give you 4 originals (2 thighs, 2 legs) 2 Southern (1 thigh, 1 leg) & 2 spicy, (1 thigh, 1 leg.) I told him I wanted 3/3/2. He said no. He’s not going to give me that. If I wanted breast, he can. I told him I only liked thighs but I will take the drumstick but could he accommodate mostly thighs because it is what my family likes. He said I would have to wait and I didn’t want to wait. What? I never said I didn’t want to wait. I told him I was fine with waiting. I would just like the order the way I ordered, to which the girl said I could. He said she’s new. I asked if he could honor it this time since I am a new customer. He asked me if I wanted my money back. I said yes. Clearly. WTH?!?! He clearly makes too much money as he didn’t want to gain a new customer. Must be nice to turn away new business. Oh the life. This place sucks. This place is a ZERO. NEGATIVE ZERO."

"This location has been around for a very long time, about 40-50 years & the food is good & prices are reasonable. I've been eating here since I was a kid! The place is neat & clean & the staff is friendly & accommodating. The chicken or shrimp dishes are pretty good & I think they serve beer (plz verify). I definitely recommend them."

"I could drink the BBQ sauce here. Everything here is delicious and the piña colada drink is awesome. Great service fast and friendly."