Fidelity Bank 2911 Village Drive, Fayetteville, NC 28304

"Guys, If you own a business, or need a personal bank, this is the bank for you! They are hands down the BEST BANK in TOWN! They have that hometown feel that you just can't get with the large corporate banks. Jim Sebring is a gem. He has helped me with several loans in the past and my huge remodeling venture. But today, he went above and beyond. Not only did he answer some questions about my SBA Loan, but he helped me with some QuickBooks issues I was having and he helped with a charge I couldn't quite figure out on my account. His witty personality and ability to keep me laughing made the experience even better. Everyone at that bank is welcoming, friendly and helpful. Thanks Kim, Andrea and all the rest of you guys for doing such a stellar job! Connie Brooks MD"

"Best Bank in the Fayetteville...No long waiting . very fast service professional and friendly staff ready to assist with all your banking needs...I recommend this bank to branch to anyone that's in need of professional banking services"

"I opened a savings account and a safety deposit box at this bank. I placed money in the savings account in order to pay for the safety deposit box given I was only going to temporarily be in Fayetteville for short time. I kept very valuable items in the safety deposit box and when I moved the next year, I went into the bank and closed my savings account and the safety deposit box and took all of my valuables. I was one key short (gave to my son who had already left) and was told that I had to pay a fee for the key. I paid the teller cash for the fee. I thanked them and literally flew out that day. A few months later I get a call from a representative at the bank stating that I still have the safety deposit box and need to pay the annual fee. I explained the above to the representative. To no avail, the representative literally let me talk and when I was finished went back to saying I had a safety deposit box and the keys. I am so frustrated with this bank and If I could give them zero stars I will. I even recommended that they review camera footage. Still her main object was to make sure I understood that I still had a safety deposit box and needed to pay the measly $55.00 annual fee."

"If I could give this place zero stars I would. The staff appears to be that fake nice. There is nothing genuine about the staff except one person. If you are not the right color or have the right amount of income DON'T BOTHER WITH THIS BANK! My fiance warned me after I had already opened the account that he had a racial discrimination suit against Fidelity when the bank was located in Philadelphia years ago. *Lesson Learned. You've been warned."

"Fidelity Bank is definitely the BEST bank in town! I have done business with many banks in this town over the years but none can measure up to the superb excellence that this bank has demonstrated. From the front to upper management, they all go the extra mile to make the customer feel special. I have 2 businesses in this town and when this pandemic hit and we could apply for the CARES ACT Jim and Kim were quick to expedite my applications and the the funds were deposited into my account within days. I have other colleagues that are dealing with “other” banks and they have yet to be funded! To the awesome team at Fidelity in Fayetteville, thanks for being the best bank in town. Please don’t ever change! I love you guys!❤️ Connie Brooks-Fernandez MD"